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Did The Dealership Cut My Carpet?


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Posted

I have a 2007 'new body' Sierra regular cab and i took it into my local dealership today for the Sensing and Diagnostic Unit recall. I picked the truck up and there is a 5 inch slice in the carpet between my floor mat and seat rails running side to side in front of my seat. I have seen the module installation instructions and it shows this cut on the diagram. I have owned this truck since new and am anal on it being clean and vacuumed. Never have i noticed this cut before. The service manager says it is cut by the factory, i do not believe them because of the cut's position (on an angle change) and the fact that it looks like it was cut by an exacto knife and it will not close flush. The service manager was also avoiding me when i brought the issue up with a technician while a sales rep did look at my truck and said "There shouldn't be a cut there". Has this happened to anyone else? - i cant figure out how to get the pictures posted, i select a file and hit upload then it tells me "You did not select a file to upload" It just has not been my day.

Posted

The cut does not close and i have never sucked it open before with the vacuum. I tried to stretch it and re tuck it and cant get the carpet to lay flat or the cut to close and disappear like before the dealership opened it. Why cant it be hidden now?

Posted
The cut does not close and i have never sucked it open before with the vacuum. I tried to stretch it and re tuck it and cant get the carpet to lay flat or the cut to close and disappear like before the dealership opened it. Why cant it be hidden now?

 

They may have stretched it or made it bigger. But there is definitely a cut there from the factory. I have not had the TSB done and I have one.

Posted

Its factory,Thats why the recall came out...because of the "slit" it would possibly allow water/moisture to come in contact with the air bag module.

The carpet is just meant to lay on top of the module,before there was padding there to make it more even,now with the padding removed it makes it a little uneven,with the seat in your driving position you'll never see it.

Posted

Okay thanks. The ugly cut is going to drive me insane until i fix it and forget about it lol. Not to mention its in the stupidest spot.

Posted

Yeah,They put it there for two reasons....mainly because its chances of getting damaged in an accident are pretty slim (IE-Small chance of it taking a direct hit under the seat) and its easy access for serviceability.

Posted

I meant the cut is in a stupid spot. Right on an angle and exposed. The flap should open from the back not the side. Oh well its a carpet.

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