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Anyone purchased from...

MountaineerTom

By MountaineerTom
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MountaineerTom Senior Enthusiast

MountaineerTom

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Has anyone ever purchased anything from www.teamgps.com, out of Riverside CA?  If so, how long did it take to get your order?

 

I ordered a hand held GPS on the 22nd of Feb, but decided I wanted a different one.  Sent a few e-mails to have it cancelled.  After a few days, I finally received an e-mail saying it was cancelled and refunded.  As of today, it's still not refunded.  (didn't realize that until today, though)

 

I then ordered a different hand held GPS on the 27th of February and received an e-mail with my order number.  after a couple days, I checked the status of my order on their site, and it says "Pending".  So, Monday or Tuesday, I send them and e-mail asking if they can give me a status.  No reply.  Thursday, one week after purchase, the same thng.  Still "Pending", sent an e-mail, with no reply.  Yesterday, still the same thing, "Pending", sent a 3rd e-mail (this time, with some more attitude), with no reply.

 

I'm starting to get ticked off.  I asked them if it's out of stock, been shipped, has my debit card been charged? (guess I'll call the bank tomorrow to find that out myself).

 

And i found out the phone number on their page never leads you to actually actually talk to a real person.   :crackup:

 

I have a couple friends that ordered from them in the past, and never mentioned having any problems.

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