2015 Silverado Strange MyLink Issue

[ChevyMan2015]

Hello.

 

I have searched the forum, and I could not find this specific issue. While listening to any audio (Radio, XM, flash drive, CD), intermittently, the screen changes on its own to the selections screen, options screen, etc. If I with it back, or go to the home screen, it will switch back itself. Anybody had this happen?

 

Thanks.

[SteveBBB]

Never happened to me.

[JimCost2014]

try one of these 2 options:First off, what you'll notice is that the USB port isn't functioning and no matter how many buttons you press the MyLink won't turn on. After speaking with the Chevy Infotainment team I've learned the reason this happens is that the radio is clearing it's cache (desk) of stored memory (in basic terms it's like a cookie but for your stereo).

 

In order to return MyLink to a functional unit you have to shut off the car, open the door, close the door, don't lock the car (I didn't anyways) and let it sit for 5 minutes or longer. Once you turn the car back on the system will be reset and return to normal. Don't worry, none of your settings will be deleted.

With the car on, press the button on the steering wheel - then one with the picture of a talking person. When the system asks for a command, say "Display on". See if that helps.