Infotainment suddenly rebooting

[SierraMyst]

My wife's 2016 Yukon Denali's infotainment has rebooted now on three occasions.

 

Twice while just using the factory Nav and another while just backing out of the drive way. The guide lines disappeared and the system rebooted.

 

It doesn't do it all the time, so obviously, the dealer won't be able to replicate it.

 

Anyone else experience the same thing?

[markitzero]

I've had my 2016 Suburban LTZ for about 5 months, 11k miles now and haven't noticed this.

[SierraMyst]

Took it to the dealership and the software ware 2 revisions behind. That should have addressed the random rebooting while using the nav and front cam/collision system.

 

The front cam issue specially had an PIT for the update.

 

The rear cam error also had a PIT, but it only states that GM is aware of the issue and is working on a fix.

[GMCustomerService]

Hello SierraMyst,

 

We’re sorry to hear about this intermittent infotainment reboot. If you need assistance addressing this with your dealership, feel free to send us a private message. Thank you for being a valued customer!

 

All the best,

 

Anthony

GM Customer Care