ClearVue Graphics

gm4x4 · July 25, 2003

i bought Graphic from this website click here...... month ago until now i didn't get it..

when i order they send me an email

Thank you for your order.
All of our graphics are printed to order.

While the procees takes slightly longer, it insures you get a beautiful, newly printed image. Please allow 2-4 weeks for delivery.

i sent them 3 emails no replay

if anyone order from them tell how long it ook to gets urs

thanx

Big Boy · July 28, 2003

Shoulda checked out Glasscapes.com

Can get them at many local customshops or at Cabelas.com

Thats what I have and love it.

Hope you get it or contest the charge.

bigtruck21 · July 29, 2003

looks like you need to go to http://www.bbb.org

gm4x4 · August 6, 2003

Each and every email will be replied to by a member of our staff. Sometimes this may take a several weeks, as we are extremely busy providing car and truck enthusiasts with the most dramatic window graphics available today!

u said go to www.bbb.org

what do i do when i go there

bigtruck21 · August 6, 2003

i'm saying, if you have paid and not received a product, and they cannot be contacted or will not reply to emails...you file a complaint with the better business bureau and maybe they can help get your product or money back.

gm4x4 · August 8, 2003

ty bigtruck

i will do what u said

bigtruck21 · August 8, 2003

legit companies really "wake up" after bbb is involved. If anything, it puts a bad report out against the company so other customers aren't "robbed." Let us know how it goes.

gm4x4 · August 13, 2003

My apologies for the horrible customer service you have received from ClearVue Graphics.

My printer has "misplaced" the print file for your order. (In fairness to him, we have almost 300 print files!) Because of this, we are trying to contact the illustrator to have a new one sent. Supposedly he has sent it, but we have not received it yet.

If you wish to cancel your order, I completely understand. Should you wish to hang in there, I will discount your order $20.00 for the hassle.

Once I receive a new disc, it will take 7-10 days to deliver your order. If you decide to wait, I will alert you when we have the file. Let me know what you want to do.

Apologetically,

Link Stevens

Director of Operations

ClearVue Graphics

www.clearvuegraphics.com

www.trucktattoo.com

“Outside…an incredible image. Inside…just a ClearVue.”