Radio failure

[elag]

Ok so time to move on with this topic please. 

 

As the OP stated there does seem to be a problem with the radios in the 2020's. With mine the music on USB flash drive worked. Then it randomly stopped working and displayed "No Device Connected". Tried other flash drives and other formats with no luck. Took it to the dealer and they said it was ok. But all they did was test the port for power. Because it still didn't work. So I asked to try it in another 2020. They said yes. It worked. So they admitted there was an issue with my radio. They agreed to replace the radio and ordered a new one. Other problem I had with the radio was not recognizing the trailer connected. Trailering app either said no trailer connected or completely black screen. Other times it worked perfectly. Hopefully the new radio will fix the issue. Still waiting for it to arrive. He said a week or two for the part. One week has passed.

[elag]

On 10/15/2020 at 11:32 PM, InTrouble said:

Dealership is telling me in other vehicles, with bad radios, they have waited up to 6 months for a replacement.

Not something I wanted to hear on a new truck.

 

 

Kind of hoping it doesn't take 6 months to get the new radio. But the back order probably means there's a lot of radios being replaced and new ones are being made with the problems fixed so we aren't getting exactly the same problems in the replacement radios.

[InTrouble]

Just an update. A new radio was installed late last week and seems to have cured any and all problems I had been having, happy days!! Glad it didn't take six months.