Tailgate Lock/Unlock Actuator Not Functioning

[loganriggs]

I have been having an ongoing issue with the power lock/unlock for my tailgate. All other locks on the truck function properly and the tailgate locks and unlocks properly with the key itself. When the key fob is used there is no response. No noises or anything indicating mechanical failure. I have replaced the actuator already in case that was the issue. It was not. The connections going to the actuator on the drivers side near the bumper appear to have no issues either. Using a multimeter I found readings of between 0.10 and 0.20 volts at the actuator connection when either lock on unlock was pressed on the key fob.

 

I have found several videos and online discussions about the actuator itself going out but I haven't seen anything relating directly to this issue. If anyone has some insight it was be appreciated.

Edited July 18, 2022 by loganriggs

[steelerdude15]

3 hours ago, loganriggs said:

I have been having an ongoing issue with the power lock/unlock for my tailgate. All other locks on the truck function properly and the tailgate locks and unlocks properly with the key itself. When the key fob is used there is no response. No noises or anything indicating mechanical failure. I have replaced the actuator already in case that was the issue. It was not. The connections going to the actuator on the drivers side near the bumper appear to have no issues either. Using a multimeter I found readings of between 0.10 and 0.20 volts at the actuator connection when either lock on unlock was pressed on the key fob.

 

I have found several videos and online discussions about the actuator itself going out but I haven't seen anything relating directly to this issue. If anyone has some insight it was be appreciated.

Have you hit the lock/unlock button on the door to see what it does then? If the tailgate locks and unlocks with the button on the door, my assumption would be an issue with the key fob itself. Maybe the battery in the fob is on it's way out.

[loganriggs]

On 7/18/2022 at 2:31 PM, steelerdude15 said:

Have you hit the lock/unlock button on the door to see what it does then? If the tailgate locks and unlocks with the button on the door, my assumption would be an issue with the key fob itself. Maybe the battery in the fob is on it's way out.

Yes, I have tried that as well. Still no response from the actuator