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2023 Sierra SLT bugs, OTA Alexa App update, Audio cuts out

wxman13
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wxman13 Enthusiast

wxman13

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I have had my 2023 Sierra SLT for 10 months, and have a couple bugs that I can't quite figure out, 

Audio briefly cuts out when I first start a drive, maybe for 2 seconds, happens maybe 2 or 3 times in the first couple minutes of driving, then doesn't seem to happen until the next time I start a new trip, I've read some posts that I think referred to this issue, but haven't noticed if anyone has found a solution or update that fixes it, my local dealer acknowledged it was a issue but a update should fix it? Which leads me to the 2nd bug, I have had maybe 6 OTA updates since I purchased the vehicle, and all but 1 installed successfully, the one that included the Alexa App failed, and apparently according to my dealer, the only way to get this update is at the dealer? And it takes a couple hours to install at the dealership, which seems crazy long to me, when all the other OTA updates I had to successfully install, only took at most 10-15 minutes. Does anyone have GM OTA update number for the Alexa update, that I can provide to my dealer? Hoping that it also resolves the brief audio cut outs I mentioned above?

 

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