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No Software Updates - Old Build

DaleB
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DaleB New Member

DaleB

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Hi all - my current truck is a 2022.5 1500 High Country 3.0. I bought the truck used last year. After doing some digging, I noticed that my truck's software is stuck on the original build from 2022. I have no available software updates. I talked to my dealer about this and they recommended not trying to force an update since the 36,000 mile warranty is expired. This is a big bummer since there have been many major releases since that have fixed small issues and improved speed/usability.

 

For reference, the current software build number is:
full_gminfo37_gb-user 10
W158E-W164.4.2-QIH22B-563.3 158 release-keys

Has anyone had a similar experience? Should I just forget about it and move on, or try a different dealer?

Atlas Senior Enthusiast

Atlas

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Posted

If there are updates/fixes you want, you could pay to have the updates applied by the dealer.

TrueBlue Enthusiast

TrueBlue

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Just out of curiosity, why would there be no available updates if in fact updates had previously been available but not installed? 

Does a vehicle have to be under warranty to receive such updates?

DaleB New Member

DaleB

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Posted (edited)
1 hour ago, TrueBlue said:

Just out of curiosity, why would there be no available updates if in fact updates had previously been available but not installed? 

Does a vehicle have to be under warranty to receive such updates?

 

There are no available updates in my settings, but the dealer can still flash the latest. They told me it was risky to force flash updates because if anything went wrong with the update that I'd be on the hook for the repair costs. They recommended just leaving it as is.

Edited by DaleB
TrueBlue Enthusiast

TrueBlue

Posted
Posted (edited)

That part I understand, that the dealer can do it. But I'm not understanding why updates that were available to the truck since it left the factory, or the dealership originally, would not still be available to it without dealer intervention.

 

I'm thinking along the lines of recalls. They stay available until they are completed, regardless of whether they are in warranty or not, or in the hands of the original owner or not. Why not updates as well, especially since some of those can be safety related also?

Edited by TrueBlue

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