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Anyone ever buy from here?

schneidrock

By schneidrock
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schneidrock Enthusiast

schneidrock

Posted
Posted

I found this website and was wondering if anyone had ever bought anything from here. They look they have pretty good prices on stuff. Thanks for any help.

 

Thanks,

 

-Jeff

The SPEEDY Senior Enthusiast

The SPEEDY

Posted
Posted

I got a sway bar from there one time, but I sent it back cause it was the wrong one. Customer sevice and everything seemed to be good though, just didn't have the part I needed.

rhilton Enthusiast

rhilton

Posted
Posted

I bought a set of spark plug wires from them, but sent them back. Not because they weren't the right size, but because I couldn't get the old wires to move; got frusterated and sent them back. They were very knowledgeable and helpful, and took my order back with no complaints.

Greg Senior Enthusiast

Greg

Posted
Posted

I bought a new exhaust system and UPD (NSV) intake from them for my Av. No problems. They do business under a number of names for different vehicle enthusiast communities. I think the company name is Performance Center Wholesale in Irvine, CA.

  • 2 years later...
BIGASSTRUCK Enthusiast

BIGASSTRUCK

Posted
Posted

I ordered from them online. PC's website did not have a place to advise if my Chevy Silverado had the NEW (& @ the time UNRELEASED) or CLASSIC body style. This part was drop shipped to me from LUND. It was for the NEW & unreleased body style. I am in meetings all day long & can not call PC on the PC. However, I have sent 2 emails and have faxed them on 3/18, 3/19, 3/20, 3/21, 3/22 and 3/26/2007. I can not get anyone from PC to issue a UPS pick-up/call tag and an RMA for this worthless part. I did get a call from someone at EXT 210 today, but got an automated voicemail system & generic voicemail box when I called back. This is like shopping at Home Depot... lost of stuff but no real people.

 

I am being forced to contest the charges on my AMEX bill, as the vendor is unresponsive. AMEX was very interested in the 2 emails & 6 faxes.

 

Next will be a complaint with the Orange County District Attorney, Consumer Protection Division, 401 Civic Center Drive, Santa Ana, CA 92701 Phone: (714) 834-3600.

 

Then some postings about my experience with PC on the 4X4 and truck BLOGS about their policies and customer service.

 

What does it take to get a response from this firm??

 

By the way, I found the correct part for $10 cheaper at Kragen's & didn't have to pay shipping either!

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