Siverado from Hell.....

budone · September 27, 2005

I felt today would be a good day to start a new topic on my truck. Today was my hearing with the BBB and even GM Corp showed up. (I was notified it would be a call in for them, but the non-contact contact Nathanial asked somone in MI to attend, which was probably a good move on his part). I thought great, I will have three people in the truck, the back seat is not cleared off and there will be no vibration due to the extra weight

But if I had been dealing with this gentleman all along (He does service the Lapeer Area Lisa) it never would have made it this far.

So we took the oath, swear the to tell the truth the whole truth....yada yada yada,

I had my say which was basically this is what happened when. Then the GM rep had his chance, which he basically repeated what I said, some questions were asked by the BBB and off on the road trip.

You are not allowed to discuss anything during the road test as it is not taped during this time, but the GM Rep was allowed to ask me to place the vehicle in 4WD and things like that.

I would do as he asked and he felt everything.

We came back and the decision is...... and it is signed by all three parties....

- Monday Oct 3rd my truck goes in to Replace the transfer case that vibrates and roars in 2WD at 60-63mph. According to the GM rep this problem came about by fixing an issue in the 2004 transfer cases. All 2005 Silverado 4WD apparently have this issue. The transfer cases have been reengineered so I will get the new 'improved' version. I told them both it will be easy to see if it works when I head to the UP of Michigan and cross to the westside at that speed. I will know then.

- While the truck is in for the transfer case, GM has 30 days to correct the other vibration. During this time I will drive a 2006 Silverado 4WD on the same roads I normally drive to see if the ride is the same or better. If it is better, the rims and tires will be placed on my truck to see if that corrects my ride after the suspension is redone.

- If the truck is fixed to my satisfaction, I will be given a 100,000 mile no deductible service contract, covering the entire truck, not just the transfer case and whatever else is found.

- If the truck is fixed to my satisfaction, but the tires and rims from the other truck do not make the ride any better, I will also receive another set of new tires in October or November due to a known issue with Bridgestone Duelers. (Not known to me but I guess there is an issue with the current tires have too soft a rubber compound.)

- If I am not satisfied, I will be traded into a new truck.

I was very impressed with this gentleman from GM Corp and how this went. I was really expecting a fight, especially when GM on the original paperwork stated they would not replace the vehicle.

I just want to thank all who read my posts and listened to me moan about how the repairs were not getting anything done, and all the suggestions on what to look at. Those items to look at was given to the BBB and GM Corp.

This is a fantastic forum!!!!!!

Now it is your turn Lisa!!!!!!

Thanks all

Bill

Chad H · September 27, 2005

Congrats Bill!! It sounds like its finally turning around for you!! I just have purchased my 2005 but I think it was a "late" 2005. Does every 2005 have the transfer case problem??

budone · September 27, 2005

Congrats Bill!! It sounds like its finally turning around for you!! I just have purchased my 2005 but I think it was a "late" 2005. Does every 2005 have the transfer case problem??

<{POST_SNAPBACK}>

That is what I was told today. That this issue came for a supplier fix for another prioblem with 2004's. I was given a service Bulletin dated June 28th that GM knew of the problem and was looking for a fix.

All new transfer cases have the fix supposedly.

It is very easy to find out. Find a rather smooth road and set you cruside at 60, and bump it up until you get to 65 or so.

If you have the issue, you will hear a roar and feel a vibration in your transfer case. Continue running with the cruise and place the vehicle in 4 Auto or 4 WD, if the vibration and noise quits, then you have the issue also.

I hope ya dont have it!!!!! It is so annoying and at least on my truck LOUD

Also thanks for the kinds words. Like I said earlier this is a great forum!!!!!

I do have a copy of the bulletin if you ever need it or at least the bulletin number

Chad H · September 27, 2005

Hey budone,

I just took it out for a test drive. Although I didn't put the truck into 4-auto or 4-hi. I noticed 0 vibration and nothing of a roar. The only noises I heard were from road noise/tire noise. Did you truck do this since day 0?

budone · September 27, 2005

Hey budone,
I just took it out for a test drive. Although I didn't put the truck into 4-auto or 4-hi. I noticed 0 vibration and nothing of a roar. The only noises I heard were from road noise/tire noise. Did you truck do this since day 0?

<{POST_SNAPBACK}>

I know I had the roar and vibration for a while but thought it was part of the other vibration issue. It was the service director at the local dealership who caught that it was a different issue.

So I would say it has been there since day one, I just did not catch it.

NRM · September 27, 2005

My 2005 2500HD had a problem with vibrations at 70MPH to 78MPH. It turned out to to be the driveshaft.

budone · September 27, 2005

My 2005 2500HD had a problem with vibrations at 70MPH to 78MPH. It turned out to to be the driveshaft.

<{POST_SNAPBACK}>

Yeah brought that up to them before because of the U-joints being replaced, but they felt that was not the issue, but tires. New tires did not fix it.

opg4 · September 27, 2005

Hey budone!!! Is there anyway you can send me that Bulliten? I have a 05 silverado hd crew-cab 4wd and I get a whining noise or grinding noise at 55-65 miles per hour. I wonder if this is the same problem. it annoys me and even my wife noticed it and it annoys her also.

Thanks in advance!!!

budone · September 27, 2005

Hey budone!!! Is there anyway you can send me that Bulliten? I have a 05 silverado hd crew-cab 4wd and I get a whining noise or grinding noise at 55-65 miles per hour. I wonder if this is the same problem. it annoys me and even my wife noticed it and it annoys her also.

Thanks in advance!!!

<{POST_SNAPBACK}>

Yes I will... I have it scanned, but I got to eat first!!!!!!

Delray · September 27, 2005

Bill,

what are the numbers on the bulletin? So I can look it up.

Steve

lisak421 · September 28, 2005

Wooooo Whoooo................I am so happy for you, thank God this has a happy ending

Now that the balls are rolling hopefully you will finally get to enjoy your truck. I hope I will follow in your footsteps.

I am still waiting on my parts...........I hope this fixes it........if not, we need to talk.

Congrats on your BATTLE WON!

PARTY AT BILL'S TONIGHT After he gets done eating

RyanZ71 · September 28, 2005

budone · September 28, 2005

Bill,
what are the numbers on the bulletin? So I can look it up.

Steve

<{POST_SNAPBACK}>

The bulletin number is (It is NOT a TSB) #1679169 dated June 28th. If I can figure out how to post it in its entirety I will later today.

budone · September 28, 2005

Wooooo Whoooo................I am so happy for you, thank God this has a happy ending

Now that the balls are rolling hopefully you will finally get to enjoy your truck. I hope I will follow in your footsteps.

I am still waiting on my parts...........I hope this fixes it........if not, we need to talk.

Congrats on your BATTLE WON!

PARTY AT BILL'S TONIGHT After he gets done eating

<{POST_SNAPBACK}>

Ya know, I did take a bunch out tonight for the win!!!! I should have posted where. That is why my replies are so late.

I tell ya Lisa, this person from GM was not what I would have expected. When he said the final decision is mine, and if I say replace they will, I bout fell out my chair.

One person I was out with tonight works at the dealership where my truck is going. (I did not know he worked there before) I mentioned this guys name and he said, 'Yeah he has been at the dealership the last two days getting things lined up for me.' He had no idea it was for me. There is a field engineer coming in for this also.

I'm tired, off to bed........

Stefan · September 28, 2005

Congrats Budone !!

This has been my favorite Thread to follow, glad it seems to be finally resolved ( Fat Lady not quite singing yet). Remember, make sure you are COMPLETELY satisifed compared with the '06 you are driving....... Might get that new vehicle after all is said and done!