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Posted

Can i remove the factory radio and KEEP onstar? (yeah yeah it sucks i know but i use the phone once in a while, i have a cell but find myself calling "out of network" eating up airtime.)

-Thanks

Posted

yeah you should be able to with an adapter.......I dont think that you will have Onstar Diagnostics as it uses part of the radio to connect to the GM LAN.

Posted
Can i remove the factory radio and KEEP onstar? (yeah yeah it sucks i know but i use the phone once in a while, i have a cell but find myself calling "out of network" eating up airtime.)

-Thanks

 

yes you can, if you have a shop install the radio there will be a harness that costs about 75$ ... or if you order from crutchfield .. they will add it to the order for like 35$ ...

 

once installed .. everything works great ..

Posted

yes even with the gm lan setup .. mine works great i can get them to run full diag ... and even get the monthly email with updates on it ...

 

a note, for it to work you have to get the new adapter for the current setup ... the old adapters will let the radio work but not all other peices will function...

 

will edit with the product info from crutchfield

 

http://www.crutchfield.com/S-tWXgd88w11A/A...px?i=120OSLAN01

Posted
a note, for it to work you have to get the new adapter for the current setup ... the old adapters will let the radio work but not all other peices will function...

 

Just to make sure I understand you correctly, it is just the NBS that would need the new adaptor if I have the 00-06 trucks I wouldn't need the new adaptor I could use the old one correct?

Posted
a note, for it to work you have to get the new adapter for the current setup ... the old adapters will let the radio work but not all other peices will function...

 

Just to make sure I understand you correctly, it is just the NBS that would need the new adaptor if I have the 00-06 trucks I wouldn't need the new adaptor I could use the old one correct?

 

 

correct .. it is just the 06 and later that need the newest adapter ... (to keep onstar stuff working) ...

Posted
Can i remove the factory radio and KEEP onstar? (yeah yeah it sucks i know but i use the phone once in a while, i have a cell but find myself calling "out of network" eating up airtime.)

-Thanks

 

Why is everyone so down on OnStar? I know it has its faults, and I used to scoff at it too, but then this happened: I was out in the middle of NOWHERE and locked my keys in my truck (no idea how...the delayed locking? brushed the lock button?). It was freezing cold, but luckily I had my cell on me and was able to call OnStar. A few minutes later, the truck was unlocked and I was on my way! I don't know what I would have done, short of breaking a window, as I was far, far away from not only my keys but other people as well.

Posted

I like my Onstar, I pulled into the car wash and took the keys out of the ignition and threw them up on the center console got out shut the door got about half way to the coin changer and heard my horn honk , I then went oh s**t keys were locked inside the truck , called Onstar and within 2 to 3 mins my doors were unlocked. I figured that one time ,paid for half a years service for me not having to call Pop-A-Lock.

Posted

Just read that thread Mike; that's ridiculous! Kind of makes you wonder what the training program is like. Seems as though it may be kind of lax and they're all reading from the same script.

Posted

ummmm, I called Onstar from Progressive (my new job) and they told me (I requested a supervisor) that when a Cadillac/Hummer customer calls, they get routed to the 'elite' team while GMC/Chevy/Pontiac/Saturn and the other brands get routed to the regular customer support center. I told him that this was some "ELITE" team, especially when it did no good. I also told him that I knew that all incoming calls were recorded and told him to pull them. He did and called me back and said that both reps were 'incorrectly informed' as to how the system is setup - but more importantly that I was not helped. He then gave the Slade an extra year free for my troubles (didnt know that I am not the owner as I had all of my buddy's info) :thumbs: now that is customer service for ya...........

Posted

Glad to hear that they tried to make things right Mike. Hmm...so someone who buys an H3 or a CTS gets the elite team, while us Denali owners get the "regular" team, even though we probably paid more. I'm not following the logic here. I had an experience similar to yours, except I was calling OnStar from my home. I don't even want to get in to it, but let's just say some of the people that work there may be functionally retarded.

Posted

based on what he told me GMC= Regular Customer Assistance (I didnt even know that there was a difference).......which means If i got the 'elite' team and that bad experience, what can ya'll expect......

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