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vertikal

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vertikal Enthusiast

vertikal

Posted
Posted

anyone have any faulty readings on their 2004 2500 chevy's giving readings, such as 60mph at stop,then increasing to 90 plus as I suppose about 55 or 65 mph? Noticed it do it a week or so ago but turned engine of at red light then started again and it corrected itself, now it out though it does move from 50 mph at stop then increases from there....using tach now for time being.....any help be greatly appreciated

R Gage Enthusiast

R Gage

Posted
Posted

Just had mine replaced under the TSB same problem as yours.I have 23k on it 04 2500HD

vertikal Enthusiast

vertikal

Posted
  • Author
Posted
Just had mine replaced under the TSB same problem as yours.I have 23k on it 04 2500HD

 

 

guy at gm said something like at 100k it wasnt covered ,at 80k it was 20% covered, at 70k it was 30% covered....i said its got 62k on it and he didnt respond....but said i did get xtended warranty and he wants me to use it....its a 100 dollar deduct, dont want to do that...he said cluster wasnt a recall, he called it something else......

txab Senior Enthusiast

txab

Posted
Posted

Since you have an '04 with less than 70k. You're covered by GM because you meet the criteria. Tell him to look this up and read it very carefully......

 

 

 

# 07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)

Subject:

07187C -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION

 

Models:

2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT

2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY)

2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE

2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S.ONLY)

2003-2004 GMC SIERRA, YUKON, YUKON XL

2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY)

 

THIS BULLETIN IS BEING REVISED TO INCLUDE CERTAIN 2005 MODEL YEAR VEHICLES IN THE U.S. ADDITIONALLY, FOR U.S. 2003-2005 MODEL YEAR VEHICLES, GM WILL PROVIDE THE INSTRUMENT PANEL CLUSTER (IPC) ONLY, AT NO CHARGE TO THE CUSTOMER FOR VERIFIED FAILURES BETWEEN 70,001 MILES (110,001 KM) AND 80,000 MILES (130,000 KM). ANY ADDITIONAL COSTS, INCLUDING LABOR TO REPLACE THE INSTRUMENT PANEL CLUSTER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. DEALERS WILL BE RESPONSIBLE FOR THE RETURN OF THE CUSTOMER'S IPC BACK TO THE ELECTRONIC SERVICE CENTER. PLEASE DISCARD ALL COPIES OF BULLETIN 07187B, ISSUED SEPTEMBER 2008.

 

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

 

Condition

 

Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

 

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

 

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.

ddbck Enthusiast

ddbck

Posted
Posted

Yes, I just took it to the stealership on Dec. 28 for the gage cluster recall (3 days before the 7 year cut off). They scanned the truck and said they will order the part and replace it for free. I would be going 75 mph and the speedo would just slowly trickle down to 0 mph after a couple of start-ups it would be fine. A couple of weeks ago the whole gage cluster stopped working for 2 days then just started functioning again. Thats when I took it to the dealer.

  • 4 weeks later...
vertikal Enthusiast

vertikal

Posted
  • Author
Posted

Got her done free of charge,once it was ordered it only took an hr or so to have me back in truck , I'd rather judge speed by speedometer than tachometer any day,many thanks to all for the input :)

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