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Customer Retention Ratings..


old-chevy-dude

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Posted

I'm a little disappointed to see such a gap between Chevy and GMC, but I suspect it is because GMC is all trucks, wherein Chevy encompasses other vehicles.. Kinda sad to see Buick at the bottom of the list..

 

 

jd-power-2010-customer-retention-survey-chart.jpg

Posted

Trucks, Vans and SUV's = all truck derivatives..

 

GMC doesn't make "cars" where Chevy does..

 

 

therefore there is a different segment of buyers between GMC and Chevy..

Posted

the only thing gmc doesn't sell is a "car" the terrain and acadia are not bof's, only the tahoe and the sierra are trucks.

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