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Onstar. Someone Perpetuating Some Sort Of Fraud.

Ron J

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Ron J Enthusiast

Ron J

Posted
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I never renewed OnStar after the" safe & sound " plan expired in Dec 2004. I was backing my 2004 dually into my driveway and heard some people talking through my Onstar connection. OnStar operator answered and some man complained about his wait time. The operater ask him for some information. He gave MY company name (spelled it for them), He said HIS company had TWO trucks with OnStar. and MY zipcode. and started to give my address. I tried to enter the conversation, but they couldn't hear me, so I pressed the OnStar button, hoping to get their attention...didn't work. I got an OnStar commercial, then pressed OnStar again for an operator and was eventually told that I couldn't connect. My OnStar system is apparently analog, while the newer one's are digital.

 

OnStar has been advertising a contest to win a new GM car. You press the OnStar button on a disconnected OnStar system, you reach an operator and register for the contest.

 

I tried the OnStar on my 2002 Dually...no connection.

 

I tried the OnStar on my 2007 Corvette. I talked to an operator. Told her this story. She wrote it up for the "Fraud Department" to investigate....And signed me up for the contest :thumbs:

 

My Question. Has anyone else experienced this, and what could be the purpose...registering for a contest to win a new car 100's of times after you get hold of an OnStar database???

 

Thanks for any responses.

Superperv23 Enthusiast

Superperv23

Posted
Posted

So I dont really follow, you are a victim of identity theft and you figure they are just using it to enter a contest but you got to the enter the contest so now you are not so concerned about the identity theft?

Ron J Enthusiast

Ron J

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So I dont really follow, you are a victim of identity theft and you figure they are just using it to enter a contest but you got to the enter the contest so now you are not so concerned about the identity theft?

 

 

I just thought that it was odd that someone was going through that much trouble to enter a contest multiple times using other peoples onstar connections. OnStar said thgey would investigate. I have 4 vehicles with disconnected OnStar. Apparently 3 of them are the older analog and won't make the connection. I contacted OnStar through my 2007 Corvette. They are investigating. Maybe the culprit was up to something BESIDES taking my oportunity to enter the contest 4 times.

 

I always keep an eye on my credit cards etc. Identify theft IS a big problem, and I am concerned. That's why I filed a complaint (verbal) with OnStar.

Ron J Enthusiast

Ron J

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2004 is analog so it shouldn't even work?

 

 

The question mark at the end of your statement leads me to believe that you ask a question. But reading your response leads me to believe that your telling me that 6 year OnStar shouldn't work. I think that the older ones can be upgraded if I wanted to subscribe to their service.

txab Senior Enthusiast

txab

Posted
Posted
2004 is analog so it shouldn't even work?

 

 

The question mark at the end of your statement leads me to believe that you ask a question. But reading your response leads me to believe that your telling me that 6 year OnStar shouldn't work. I think that the older ones can be upgraded if I wanted to subscribe to their service.

 

Some of the older ones can be upgraded. All the Onstar equipment gets changed out. If OP didn't have his analog switched out for digital I don't see how he picked up the conversation. I don't believe Onstar is even using the analog at all anymore.

 

In fact GM issued an order to completely disable older Onstar analog systems after GM turned off their analog equipment. Without being disabled there was/is the problem of running down the battery when the vehicle system might try to "phone home". It would continue to attempt to connect until the battery ran down. When the vehicle was in a GM facility they were to check and disable it.

txab Senior Enthusiast

txab

Posted
Posted
That 2004 Truck hasn'r been to the dealership since Feb 2007.

You should have received a letter about disabling it permanently because of the potential battery run down problem. I purchased the digital upgrade package very cheap and installed it in mine.

 

Give us an update when you hear back from Onstar.

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