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iPod and iPhone problem with Advent OGM-1

Brettb2003

By Brettb2003
in Audio, Electronics & Software

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Brettb2003 Enthusiast

Brettb2003

Posted
Posted

When I first installed the OGM-1 the iPhone 4s worked with the USB J-link that came with the OGM-1. I tried the iPhone and iPod today and neither was recognized, not even charging. Has anyone else had this problem? Should I try a system reset?

 

Any help appreciated.

kfcflores Enthusiast

kfcflores

Posted
Posted

Same problem as you. Installed mine last night and it didn't work at all. Tried again this morning and it recognized it and worked ok. Sound from ipod music was a little scratchy. Then unplugged and plugged back in and nada. About 50/50 with me. I'm sure walt the man will chime in shortly.

clementsbc Enthusiast

clementsbc

Posted
Posted

Hey guys ..had the same thing happen here...but today i just finished my back-up camera install and the had my iPhone connected ...started up truck and radio came on...the iPhone chirped and OGM-1 controlled it

...disconnected it and plugged it back in and ....no go. Then shut truck down... opened door to shut down radio... connected iPhone again.... started up truck and radio... iPhone worked again...so guess its a cycle of having phone connected at shutdown and start up...Make sense?

wottenad Enthusiast

wottenad

Posted
Posted

I don't know if this is the case with your issues or not, but one thing that I do RELIGIOUSLY when I install these decks is to do the "System Reset" before I do anything else. The effect of system reset is to initialize the deck in the vehicle in which it will live, and lets it read the CAN codes so it knows what "home" is. This is the foundation for all the other settings and adjustments that you may do to get it fine-tuned in the vehicle.

 

Although it may have nothing at all to do with this issue, if you can't remember doing a system reset, do it now, then determine if the problem still exists. I can tell you that every time I've used my iPod for demo purposes, it seems to report unless the battery in the iPod is dead. My 160Gb Classic is kind of chunky sometimes, but that's more Apple's fault than the Advent's fault.

 

Keep me posted...

Brettb2003 Enthusiast

Brettb2003

Posted
  • Author
Posted

connected iPhone again.... started up truck and radio... iPhone worked again

 

 

I updated my firmware, turned off the truck, plugged in the iPhone, started and the IPod function worked again. I believe that the trick is to have it plugged in prior to turning on.

kfcflores Enthusiast

kfcflores

Posted
Posted

I wish that would of solved mine. Didnt:-) :-) I have reset, tried plugged in prior, during and after startup and nada. Frustrating me. Only thing not working. Could I have missed an RCA plug in or anything. Its on same harness as Bluetooth and that works so I know main plug is in. Keep the suggestions coming guys. Determined to get this working

 

SS94S10 New Member

SS94S10

Posted
Posted

Same issue. When the OGM1 was first installed I could plug and unplug as I wished. Now Has to be power off, plug in ios device than ignition on. Grrrr.....

 

I always made a point of not unplugging it when audio/video was streaming but a couple of times it did happen.

Tony1970 Enthusiast

Tony1970

Posted
Posted

i find my ipod freezzzes sometimes........displays album art only about 60 % of the time

 

with the igo running.....ipod is pretty much useless

wottenad Enthusiast

wottenad

Posted
Posted

I had something similar happen to me for the first time today on a new iGo equipped OGM-1.

 

Had the source on XM and it would not recognize the iPod no matter what.

 

Once I turned it to any other source, it would recognize whenever I plugged it in, then didn't pose a problem again.

 

Is this how you guys are getting yours to mess up?

wottenad Enthusiast

wottenad

Posted
Posted

BTW: We now have an NFL QB in the OGM-1 owner's club... :thumbs:

jdubub Senior Enthusiast

jdubub

Posted
Posted

BTW: We now have an NFL QB in the OGM-1 owner's club... :thumbs:

 

 

Cool! Can you say who? Hope it's one I like :thumbs:

wottenad Enthusiast

wottenad

Posted
Posted

BTW: We now have an NFL QB in the OGM-1 owner's club... :thumbs:

 

 

Cool! Can you say who? Hope it's one I like :thumbs:

 

 

I'll ask him if he wants it known...

SS94S10 New Member

SS94S10

Posted
Posted

I have now tried 2 Different J-Link Cables. Updating the OGM1 to lastest hardware, Different IOS devices and the ole hard reset. No dice, my next try is a new cable that connects the J-Link to the Ogm1 (media cable)

kfcflores Enthusiast

kfcflores

Posted
Posted

Hey guys. I was having the same problems everyone is describing. I also tried all the troubleshooting fixes to no avail. My solution was to pull the deck out and make sure everything was plugged in well. I then tried with deck not pushed all way in and it worked. So I knew the cord was ok. When I put it back in no go again. So I really took my time and pushed all the cords away and made sure the unit slid in flush. Has worked great since then no problems. I did have it plugged in prior to starting first time but since then I can plug in an unplug iPhone at any time. Bottom line if everything else isn't working make sure cords aren't crimped or stressed. Good luck

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