Help! voice command not functioning.

black knight · February 2, 2016

I have noticed that when I pressed the voice command button, nothing is happening. Is this because my Onstar subscription has expired?

SAKO79 · February 2, 2016

Mine works and doesn't work ever since they did the OnStar upgrade but I don't have a subscription so it don't matter

racetrk · February 4, 2016

I have noticed that when I pressed the voice command button, nothing is happening. Is this because my Onstar subscription has expired?

Do you have the 8" touchscreen?

Does your driver information center in the gauge cluster flash to a different screen really quick and then go back to what it was on?

obrien19 · February 5, 2016

I had this same issue, where I'd press for voice commands, and my screen would flash really quick and nothing would happen. I'm pretty sure I posted the fix but can't find it. Want to say it involved going into settings and changing the language from English, to another one, then back to English

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racetrk · February 6, 2016

I had this same issue, where I'd press for voice commands, and my screen would flash really quick and nothing would happen. I'm pretty sure I posted the fix but can't find it. Want to say it involved going into settings and changing the language from English, to another one, then back to English

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That is the fix if it is what he's experiencing.

obrien19 · February 6, 2016

That is the fix if it is what he's experiencing.

Well I'm impressed that I was able to remember that, haha

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black knight · February 6, 2016

Do you have the 8" touchscreen?

Does your driver information center in the gauge cluster flash to a different screen really quick and then go back to what it was on?

Yes, it flash for a few seconds and nothing is happening. I have the 8 inch screen.

racetrk · February 6, 2016

Yes, it flash for a few seconds and nothing is happening. I have the 8 inch screen.

Follow what obrien19 said and you should be good. I changed it to Spanish then French and then back to English when I did it.

black knight · February 6, 2016

I had this same issue, where I'd press for voice commands, and my screen would flash really quick and nothing would happen. I'm pretty sure I posted the fix but can't find it. Want to say it involved going into settings and changing the language from English, to another one, then back to English

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I will try this fix today and will give you update. Thank you for the info.

I had this same issue, where I'd press for voice commands, and my screen would flash really quick and nothing would happen. I'm pretty sure I posted the fix but can't find it. Want to say it involved going into settings and changing the language from English, to another one, then back to English

Sent from my iPhone using Tapatalk

I will try this fix today and will give you update. Thank you for the info.

black knight · February 6, 2016

Thanks gentlemen. It worked!

obrien19 · February 6, 2016

Thanks gentlemen. It worked!

Glad it was an easy fix for you!

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black knight · February 6, 2016

Glad it was an easy fix for you!

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Thanks to you obrien19 for giving the information.

cNate · April 7, 2016

This is great. I should have come to the forums before going to the dealership. I've gone there twice to have them fix this to no avail. Thy just scheduled a third appointment for next week so that we can get on the phone with a GM engineer and troubleshoot. I'll be calling them tomorrow to let them know this fixed it. They should have this fix in their database of known issues (assuming one exists). Thanks guys!!