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Buy Back Option

Colorado Midnight Z71

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Colorado Midnight Z71 New Member

Colorado Midnight Z71

Posted
Posted

I am in the process of doing a buy back with G.M., how long does this normally take and what is the process as to buy back and getting a new truck? It has been 2 weeks since G.M. notified me of the buy back and I have picked out my new truck for replacement. What price do they compare, sticker vs. sticker or will I qualify for the G.M. employee pricing so it will be an even cost $ transition for my troubles, 25 hours travel time and the 12 month's interest I have paid on this vehicle while it was in the shop? Going from a 2017 Colorado to a 2018 Silverado. 

 

nowicksl Enthusiast

nowicksl

Posted
Posted

Hope you don’t have to pay tax on it. That would be another $2500-&3000 or so.


Sent from device. Excuse errors.

  • 3 weeks later...
Spurshot Senior Enthusiast

Spurshot

Posted
Posted

Seems to me, when Chevy bought my truck back, it was everything, including tax.  It was zero out of pocket.

  • 1 year later...
OldChevyNut Enthusiast

OldChevyNut

Posted
Posted

The process varies from region to region, but in the great majority of cases, GM will only agree to buy-back as the result of a judgement given from binding arbitration. However, DEALERS (not GM) may sometimes agree to buy-back for their own reasons, completely bypassing established procedures.

 

I have considerable first-hand knowledge of buy-back processes, but because your statement is missing specific information about your case, I can't provide a synopsis of the most-commonly encountered "buy-back" processes. However, if you could provide some preliminary answers, I may be able able to provide more specific and helpful information.

 

What did you do to have GM agree to a buy-back ?? Talked to a dealer ??

What issues exist with the vehicle that prompted you to ask for a buy-back ?

What was the vehicle mileage when an issue was first reported ?

What region or state was the vehicle purchase made in ?

Have you or an attorney filed for arbitration ?

 

Let me know if you want to provide more answers, and I'll try to provide helpful information.

 

Otherwise good luck with your buy-back. I hope all works out to your favor.

  • 1 month later...
brazdaz New Member

brazdaz

Posted
Posted

I have been dealing with GM Canada since April 6/2019 and still nothing is done.  They are terrible for returning voicemails and I am having to call them at least once a week to ask what is going on.  Best of luck with it and hoe you get better customer service than I have been getting

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