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2017 2500hd high country issues


Kc25

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Posted

Need help I’m so lost and don’t know what to do at this point . I bought my truck back in August from Florida . I  flew in from New York pick the truck up and drove home. On the way back the truck broke down and went into limp mode in North Carolina.  The dashboard started flickering all warning lights came on and the truck eventually shut down. I was lucky enough to break down near a GM diesel technician who had his own place but was able to briefly diagnose the truck and get me back on the road. It turned out Being the main 400 am blow and the harness to the ecm was  loose we had to put a jumper wire for consistent power because we were unable to locate a 400 amp fuse and he tightened the harness closed. Got the truck home and started acting up again got the fuse in the local gm dealer and set up an appointment to bring it in for service when the truck started to make a ticking sound that was the first time I’ve owned a deramax and read of a  type writer noise and assumed that that was what it was . Took it to the dealer and it ended up being a lifter they fix the lifter said they fix the electrical problem and gave me back the truck a day later the noise came back 10 times louder and the electrical issue  occurred  again, I brought it back to the dealer again then picked it up to days later where the noise was still there and I was told that there was nothing wrong with the motor and I had to drive it like that until something catastrophic happened. So I took the truck and later that day the electrical problems happen again with the dashboard blank or the error message would  happen and it would shift funny. Call dealer told him what happened he told me to drive it to see if it happens again on the way to work the following morning top end of the motor blow rods snapped and the truck shut down .When I brought the truck back everybody at the dealership (service) was happy that it happened and now they can fix it properly so they rebuilt or replaced everything that was on the top part of the motor, got the truck back  2 1/2 weeks later picked up drove it out that night I started getting a heavy noise coming to the intake and the electrical arrows have back up quarterback to the dealer the next day told him what happen left it with them then picked it up three days later they told me that the noise was normal and that I have to live with it the electrical issue they found no problems . Fastrack three more visits then they found a problem with something in the transmission in module and 800 coats they were placed something in the transmission but not the module gave me the truck back that night I break down again but this time along with all of the error messages the transmission won’t shift at and Park blinks and drive blanks as well as reverse  have to call roadside have the truck packed up go to the dealer the next day and they say well the tech guy that came down for GM didn’t want to change the model right away what they’re going to change it they end up changing it and the service manager ask my permission to drive the truck home to see if it acts up FYI not the first time the service manger drove it home  he calls me the following day says they’re going to do some more test but everything looks good he then calls me that night and tells me he’s driving at home again and I can pick it up in the morning. He then calls me and tells me it happened again. To make a long story short after this huge paragraph ive Owned the truck since Augustand it is now The end of November  and the truck has spent more time at the dealership it in my possession I don’t know what else to do I pay thousand dollars a month for the truck it’s a 2017 2500 HD Duramax diesel hi country I purchased it with 19,000 miles and there has been more then  seven attempts to fix the truck , I feel like the truck is unsafe it acts up while driving and I bought it for work and it’s  obviously it’s not making the money sitting at the dealership , has anyone had these problems ? Anyone have resolved these issues ? I Open the case with Chevy in hopes they will help me I don’t know if I should get a lemon law lawyer .. I’m lost and just need help !! 

Posted

I definitely would not keep this truck and my patience would be out the door !!!

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