2020 2500HD camera issues

[honda65]

Hi, I have been searching out solutions to my camera issues on my 2500HD. I have a total camera system failure just like others here except I have never taken my tailgate off. Yesterday I took it to a dealer and after a couple of hours they said they found the problem.

 

Water leak on rear slide wider.

 

Say what? Apparently the spoiler that goes over the rear window has a sealing issue thus allowing water to drip down the inside of the window. They said the spoiler issue is becoming ever more common. The camera module is back behind the seat panel and the water got in a fried it. They have ordered the new module but won't know if they can repair the wiring or order a whole new harness. The entire headliner and back seat has to come out. Thankfully this is all under warranty. I won't know the outcome for a couple of weeks but I will update the results.

[powderMonkey]

Aww man that stinks. Every time I have to allow someone to work on something I own (essentially just warranty) it always earns my item new scrapes, dings, etc. Take pics of everything they will touch, door handles, the trim, the seats, the door sills, the area around the spoiler up on the roof. Don't let them tear your stuff up. My $0.02...

 

I assume it's the Karma associated with the fact I can work on or fix almost anything I own myself, so when I have to 'make someone else do it for me'... Welp...