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2014 1500 Sierra Seat Belt Broke

Joe 121
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Joe 121 Enthusiast

Joe 121

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I went to buckle up today and the drivers seat belt pulled loose from the floor.  I noticed the steel cable had broken just above that piece of plastic they cut up back in 2016 to prevent the cable from breaking.  I've never seen this before.  I only have 156K on the odometer.

 

IMG_2804.thumb.JPG.56a304d41e69b483e653849f73675c21.JPG

 

 

The actual reason for this post is that I went online to GMpartsdirect to order a replacement belt.  The part number I found after entering my VIN was 19351689. 

 

I was surprised to receive an email from GMparts telling me my order was on hold because the "seat belt is classified as hazmat and is a nonreturnable part.  Hazmat items must be signed for upon delivery."

 

Now I admit I'm and old man.  Heck, I was driving before the use of seat belts was required by law.  But I don't understand what is in a seat belt that is considered hazmat.  Can anyone enlighten me?

Joe 121 Enthusiast

Joe 121

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After further review, it appears that is not the part I need.  I really need the seat pre-tensioner. 

 

But I still don't understand:

a) what makes the seat belt hazmat.

b) what programming/setup procedures are needed

 

BigBadSierra Senior Enthusiast

BigBadSierra

Posted
Posted

There was a recall for that exact issue. Did your truck have it done.  I know when I took my took my 2016 in they cut the plastic opening there and made it larger.

BigBadSierra Senior Enthusiast

BigBadSierra

Posted
Posted

Seat belts

Recall date
2021-04-08
Recall no.
21V245000
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Joe 121 Enthusiast

Joe 121

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I had the 2016 recall done.  According to the GM Recall and Warranty Center: "No Incomplete Recalls"

 

Looks like I need to call my dealer,

Joe 121 Enthusiast

Joe 121

Posted
  • Author
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I spoke to the service manager at the dealership.  He told me the seat belt pre-tensioner was still covered for my truck.  I have an appointment scheduled for Monday morning.

 

Thank you BigBadSierra.  Now I just have to see if I can cancel the part I ordered

Joe 121 Enthusiast

Joe 121

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I had my appointment at the dealer today.  The guy told me they had to analyze the situation to see if it fell under the special coverage.  But there was a condition.  If they determined it wasn't covered, then there was a $180.00 fee for investigating.  There was no way to tell if it was covered otherwise.

 

Wouldn't you know it, my broken cable wasn't covered.  I asked them to put it back together and to get me the number of the zone manager.

 

This just doesn't sound kosher.

 

The special coverage # is N192289390.  Any suggestions?

Joe 121 Enthusiast

Joe 121

Posted
  • Author
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I just got a call back from the dealer.  After the service manager talked to the technician, they decided the situation was covered, but they had to order the part.

 

Stay tuned

Yotaman Enthusiast

Yotaman

Posted
Posted

If you had the recall done I do not see how this would not be covered?? But they sometimes do make the rules up as they go along.

 

Yotaman

  • 2 weeks later...
Joe 121 Enthusiast

Joe 121

Posted
  • Author
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Just got my truck back from the dealer.  The new seat belt tensioner is installed.  The seat belt appears to work as advertised and zero charge to me.  I can't ask for anything more.

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