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Intermediate Shaft 2003 Silverado 2500hd

donno1

By donno1
in Ask A GM Technician

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donno1 New Member

donno1

Posted
Posted

My truck's steering intermediate shaft was replaced by my Chevrolet dealer at 19255 miles.

 

The symptoms have apperared again, and are gradulally worsening at 52000 miles.

 

Shouldn't Chevrolet be responsible for replacing this part even though the warranty has expired? I have heard of many such instances of repetitive failure of this part.

GENESPOOLS Enthusiast

GENESPOOLS

Posted
Posted

WELOME to the site. dealers have the authority to warranty stuff after the warranty period. they have come up with a new shaft that should solve your problem. my brother just had his replaced in a 2004 yukon xl with 54000 miles no charge. gm knows this has been a problem and seems to be taking care of it.[finally] SO if you talk nice to your servicewriter who knows, good luck :)

donno1 New Member

donno1

Posted
  • Author
Posted

The problem may be solved.

 

I took the truck to the nearest Chevrolet dealer service department and talked to a service rep about it. He looked at the ticket I got when it was fixed before, and said that if the truck only had 52,000 miles on it, they should be able to take care of it! They're going to install a newer revision to the shaft.

 

I'll schedule next week.

 

Thanks for the heads-up on the issue.

Draenor Senior Enthusiast

Draenor

Posted
Posted
Welcome. They will probably just re grease it anyway. Common issue.

If it "is" the new shaft, its not an option. It must be replaced.

 

 

Make sure they use the correct part,number below.

 

 

 

 

Subject: Clunking Noise Under Hood and Can Be Felt in Steering Wheel and/or Steering Column (Replace Upper Intermediate Steering Shaft (I-Shaft) Assembly) #00-02-35-003M - (01/31/2007)

 

 

 

Models: 2002-2006 Cadillac Escalade Models

 

1999-2007 Chevrolet Silverado Models (Classic)

 

2000-2006 Chevrolet Suburban, Tahoe Models

 

2002-2006 Chevrolet Avalanche

 

1999-2007 GMC Sierra Models (Classic)

 

2000-2006 GMC Yukon, Yukon XL Models

 

2003-2006 HUMMER H2

 

 

 

Attention: This Service Bulletin DOES NOT include Mid-Size Utilities such as Buick Rainier, Chevrolet TrailBlazer Models, GMC Envoy Models or Oldsmobile Bravada. Refer to Service Bulletin 02-02-35-006A or newer for Mid-Size Utilities.

 

 

 

--------------------------------------------------------------------------------

 

This bulletin is being revised to update the repair procedure with a permanent fix. Please discard Corporate Bulletin Number 00-02-35-003L (Section 02 -- Steering).

 

 

--------------------------------------------------------------------------------

 

Condition

Some customers may comment on a clunk-type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.

 

Diagnostic Tips

Use the information below to help diagnose the source of the noise.

 

• Frame Snap and/or Popping Type Noise -- A frame snap or popping type noise can be duplicated on rough or smooth road surfaces with steering wheel input to the left or the right. This type of noise can be HEARD and is typically louder with the windows rolled down. For additional information, refer to Corporate Bulletin Number 03-08-61-002F or newer -- Snap/Popping Type Noise Coming from Front of Vehicle (Remove Front Crossmember, Change Fastener Orientation).

 

• Intermediate Shaft Clunk -- Intermediate shaft clunk is heard and FELT in the steering wheel and/or steering column area, typically while driving on rough road surfaces with steering wheel input.

 

Correction:

 

Replace the I-Shaft with P/N 19153614.

Do NOT lubricate or exercise the I-Shaft.

 

 

Important:

 

• I-shaft P/N 19155614 has been designed to replace previous designed dampened and non-dampened I-shafts. The physical difference in the yoke size will accommodate all vehicles listed in this bulletin.

 

• Due to the design of the new I-shaft, it is not possible to lubricate/grease the I-shaft.

  • 2 weeks later...
azswede1960 Enthusiast

azswede1960

Posted
Posted

I would like to hear from anyone that has had this shaft installed on their truck ..... I have no problem doing it but would be mad if I did it, and clunking re-appeared!!!!

RCH Enthusiast

RCH

Posted
Posted
My truck's steering intermediate shaft was replaced by my Chevrolet dealer at 19255 miles.

 

The symptoms have apperared again, and are gradulally worsening at 52000 miles.

 

Shouldn't Chevrolet be responsible for replacing this part even though the warranty has expired? I have heard of many such instances of repetitive failure of this part.

 

 

They need to replace the lower steering bearing as well. The play from the old shaft deformed the plastic bearing, so replacing the shaft without replacing the bearing is like going to the bathroom and not wiping your butt, they have to finish the job.

  • 4 weeks later...
Supertech64 Enthusiast

Supertech64

Posted
Posted

The current information techs are getting says to replace the I-Shaft with P/N 19153614. We are still lubeing them on some cars though.

 

Never heard of a deformed plastic bearing in the lower steering though.

 

I have not had a comeback on one of the new style shafts yet, so lets just hope they fixed the issue.

  • 2 weeks later...
knah2003 New Member

knah2003

Posted
Posted
The current information techs are getting says to replace the I-Shaft with P/N 19153614. We are still lubeing them on some cars though.

 

Never heard of a deformed plastic bearing in the lower steering though.

 

I have not had a comeback on one of the new style shafts yet, so lets just hope they fixed the issue.

 

After getting this intermediate shft replaced perDocument ID# 1893252, at no cost to me except frustration, the technician told me that the "Chubaka noise" was coming from the steering column itself. Of course this wasn't a service bullitin that got the intermediate shaft replaced but a document. And the cost to replace the steering column, I don't even want to know. At first one service shop stated that their best mechanic was on the job. After bring the vehicle back, (less than 60 days) and the extended warr. didn't cover the replacement of CV boots (that's what the best mechanic said)which now had a hole in it.....they couldn't find the source of the noise. The inter. shaft was replaced at no cost to me by another service shop....whom stated that the shaft could not be greased! It very annoying but can't come off the cash at this time.... :D

 

 

perform95 Enthusiast

perform95

Posted
Posted
Draenor

 

Correction:

 

Replace the I-Shaft with P/N 19153614.

Do NOT lubricate or exercise the I-Shaft.

 

 

Important:

 

• I-shaft P/N 19155614 has been designed to replace previous designed dampened and non-dampened I-shafts. The physical difference in the yoke size will accommodate all vehicles listed in this bulletin.

 

• Due to the design of the new I-shaft, it is not possible to lubricate/grease the I-shaft

 

 

well i guess ill be back to the dealer soon had mine done on my 2500 this is part number on the ticket i ask for......

`

`#19153614.

 

 

 

well i looked up the part number of gmpd and it says 99-07 1500 Fullsize truck upper steering column intermediate shaft... i guess it still work on a 2500hd

gmtech4 Senior Enthusiast

gmtech4

Posted
Posted
Draenor

 

Correction:

 

Replace the I-Shaft with P/N 19153614.

Do NOT lubricate or exercise the I-Shaft.

 

 

Important:

 

• I-shaft P/N 19155614 has been designed to replace previous designed dampened and non-dampened I-shafts. The physical difference in the yoke size will accommodate all vehicles listed in this bulletin.

 

• Due to the design of the new I-shaft, it is not possible to lubricate/grease the I-shaft

 

 

well i guess ill be back to the dealer soon had mine done on my 2500 this is part number on the ticket i ask for......

`

`#19153614.

 

 

 

well i looked up the part number of gmpd and it says 99-07 1500 Fullsize truck upper steering column intermediate shaft... i guess it still work on a 2500hd

 

 

 

this problem is a thorn in GMs behind ,there has been many bulletins ,1st,it was replace,then grease kit,then replace,then,you get the idea,never heard of bearing issue either,the steerng box seal leaks but not alot though,cheers,happy new yr

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