Broken Power Sliding Rear Window

[Dontech]

My power rear sliding window broke Monday. The cable broke were it attaches to the window. There is a little nuggie at the end of the cable that fits into a groove that is apart of the Window. That nuggie came off the end off the cable...

 

Trucks at the dealer today, I hope they can replace the end of the cable. If they have to replace the whole cable it looks like they are going to have to remove the rear seat. I am not going to be real happy if they have to do that. I hate other people tearing my truck apart.

 

Just a heads up for others who have a power rear window. I have had no problems with it before this.

[MS3DALE]

Theres a bulletin on this........

 

Service Information 2007 Chevrolet Silverado - 4WD | Sierra, Silverado (VIN C/K) Service Manual | Document ID: 1914352

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#07-08-48-002: Power Rear Sliding Window (RPO A48) Inoperative, Will Not Open and/or Will Not Shut (Replace Rear Window Regulator) - (Mar 9, 2007)

 

Subject: Power Rear Sliding Window (RPO A48) Inoperative, Will Not Open, and/or Will Not Shut (Replace Rear Window Regulator)

 

Models:

2007 Chevrolet Silverado (New Style)

 

2007 GMC Sierra (New Style)

 

with Power Rear Sliding Window (RPO A48)

 

Condition:

Some customers may comment that the power rear sliding window is inoperative, will not open, and/or will not shut.

 

Cause:

This condition may be caused by the cable ball separating from the cable end in either side of the center glass carrier.

 

Correction:

Do NOT replace the entire rear window assembly.

 

Replace only the rear window regulator, P/N 25782000. Refer to Rear Sliding Window Regulator Replacement in SI.

 

Parts Information

Part Number

Description

 

25782000

Rear Window Regulator

 

Warranty Information

For vehicles repaired under warranty, use:

 

Labor Operation

Description

Labor Time

 

C0685

Rear Sliding Window Regulator Replacement

1.0 hr

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

 

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

 

 

© 2008 General Motors Corporation. All rights reserved.

[Dontech]

Theres a bulletin on this........

 

Service Information 2007 Chevrolet Silverado - 4WD | Sierra, Silverado (VIN C/K) Service Manual | Document ID: 1914352

--------------------------------------------------------------------------------

 

#07-08-48-002: Power Rear Sliding Window (RPO A48) Inoperative, Will Not Open and/or Will Not Shut (Replace Rear Window Regulator) - (Mar 9, 2007)

 

Subject: Power Rear Sliding Window (RPO A48) Inoperative, Will Not Open, and/or Will Not Shut (Replace Rear Window Regulator)

 

Models:

2007 Chevrolet Silverado (New Style)

 

2007 GMC Sierra (New Style)

 

with Power Rear Sliding Window (RPO A48)

 

Condition:

Some customers may comment that the power rear sliding window is inoperative, will not open, and/or will not shut.

 

Cause:

This condition may be caused by the cable ball separating from the cable end in either side of the center glass carrier.

 

Correction:

Do NOT replace the entire rear window assembly.

 

Replace only the rear window regulator, P/N 25782000. Refer to Rear Sliding Window Regulator Replacement in SI.

 

Parts Information

Part Number

Description

 

25782000

Rear Window Regulator

 

Warranty Information

For vehicles repaired under warranty, use:

 

Labor Operation

Description

Labor Time

 

C0685

Rear Sliding Window Regulator Replacement

1.0 hr

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

 

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

 

 

© 2008 General Motors Corporation. All rights reserved.

 

 

Thanks for the great info... any way I can find how they actually reaplace the regulater?

 

I wonder if I should call the dealer and tell them that there is a bulltetin on this?

[MS3DALE]

Sorry theres no pictures,but heres the procedure....

 

Service Information

2007 Chevrolet Silverado - 4WD | Sierra, Silverado (VIN C/K) Service Manual | Document ID: 1855244

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Rear Sliding Window Regulator Replacement

Removal Procedure

 

Important: The new rear sliding window regulator and cables are serviced as an assembly.

 

Cycle the rear sliding window to the halfway position.

Remove the rear lower garnish molding. Refer to Rear Window Lower Garnish Molding Replacement .

Important: Use a suitable tool to lift upward on the rear sliding window stops (1) to remove.

 

Remove the rear sliding window stops.

 

Important: Use a suitable tool to release the tabs from the rear sliding window pulley.

 

Remove the rear sliding window pulley covers.

 

Remove the regulator cables from the retainers located across the bottom edge of the window frame.

 

Remove the screw from regulator.

Remove the regulator from the motor/module.

 

Important: When removing the tension from the cables, depress and hold spring on the regulator to remove tension from the cable before releasing the pulley from the frame. Once the pulley has been released, the spring can then be released.

 

Remove the pulley from the frame.

8.1. Lift the end of the tabs out of the window frame.

 

8.2. Turn upward to release the pulley from the frame.

 

Remove the cable ends from the window guide at each end of the window.

 

Remove the regulator and cables from the vehicle.

Installation Procedure

 

Install the regulator and cables to vehicle.

 

Install the cable ends to the window guide at each end of the window.

 

Important: When installing the regulator align the gear to the motor drivegear before installing the screw.

 

Install the regulator to the motor/module.

Install the screw to the motor/module.

Tighten

Tighten nuts to 5 N·m (44 lb in).

 

Important: When removing the tension from the cables, depress and hold spring on the regulator to remove tension from the cable before locking the pulley into the frame. Once the pulley has been locked, the spring can then be release.

 

Install the rear sliding window pulley.

5.1. Align the tabs on the pulley with the notch in the frame.

 

5.2. Turn the pulley downward, locking the pulley into the frame.

 

Install the regulator cables to the retainers across the bottom edge of the window frame.

 

Install the rear sliding window pulley covers to the pulley, clip the tabs in place.

 

Install the rear sliding window stops in place and fully seated.

Cycle the rear sliding window to the fully closed position.

Install the lower garnish molding. Refer to Rear Window Lower Garnish Molding Replacement .

Inspect the rear sliding window for proper operation.

Clean the window.

 

© 2008 General Motors Corporation. All rights reserved.

[Dontech]

Thanks. MS3DALE I apreciate your help.

[07max]

MS3DALE,

 

Thanks for this proceedure and the PN for the window regulator. Mine just broke and dealer wants $450 to fix it. Can't afford the luxury of someone else doing the work right now. Has anyone followed this procedure? I'm a little concerned about how to get the plastic panels off as they are all behind the rear seat and it's very tightly secured to the back of the truck.

 

Thanks!

Steve

[Stevens03]

This issue was fairly common on the early 2007's Sorry about your luck, but hopefully it won't be to painful to fix.

[willcasp]

i got bit by the problem on my 2007 this morning. I really appreciate the information that y'all posted on this. I have a few questions

I called the dealer, they informed me that they had not seen this issue before, and would have to look into it. I confirmed that the cable on the driver side is broken. I disconnected the passenger side in order to close the window.

1) The retail cost on the part specified in the bulletin is $126 (maybe $156, can't remember). Should I expect to pay retail for the part, 1 hour for the tech to muck around, and 1 hour for the service as posted in the bulletin?

2) should I make the dealer aware that I am aware of the bulletin? I thought it would be interesting if I was aware that the recommendation is 1 hour of shop time for this issue. Did not know if it would be all that helpful or not.

 

I have the service manuals at home. I am ok with tools... I can get the replacement part kit for $86 on line.. is this a hard repair to do myself?

[cdukatnik]

Hey I have a similar situation, but not exact. My nephew got into my pickup and open the rear powered window by hand. It acted like it was gonna work for a minute but then quit. I can still hear the little motor running. What would my local dealer do to fix this issue. (my nephew is 7 so I don't know if he could have actually broken anything.) Thank you!