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Posted

VIN : 1GNFG15T951240199

VEHICLE INFORMATION

Merchandising Model : CG13406 -2005 EXPRESS PASSENGER VAN Warranty Start Date : 05/06/2005

BARS Order Type : 50 - FLEET

Delivering Dealer : ROBERTS AUTO PLAZA, INC.

PO BOX 470

PLATTE CITY , MO 64079-0470

(816) 858-3200

Selling Source : 13 - CHEVROLET

Site Code : 05258

Business Associate Code : 166305

Service Contract :

 

No

 

Branded Title :

 

No

 

Warranty Block :

 

No

 

PDI Status :

 

Paid

REQUIRED FIELD ACTIONS

Type

 

Number

 

Description

 

Posted Date

 

Status

RC

05113

SAFETY BELT BUCKLE INOPERATIVE ??

05/22/2006

 

Open

SERVICE INFORMATIONAL ITEMS

Vehicle Has No Current Record Of Outstanding Service Information

ON STAR AND XM SATELLITE RADIO INFORMATION

Vehicle Has No Associated On Star or XM Radio Information.

APPLICABLE WARRANTIES

Description

 

Effective Date

 

Effective Odometer

 

End Date

 

End Odometer

36/36000 BUMPER TO BUMPER LIMITED WARRANTY

05/06/2005

10 miles

05/06/2008

36010 miles

72/100000 SHEET METAL COVERAGE RUST THROUGH LIMITED WARRANTY

05/06/2005

10 miles

05/06/2011

100010 miles

96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM

05/06/2005

10 miles

05/06/2013

80010 miles

36/36000 FEDERAL EMISSION

05/06/2005

10 miles

05/06/2008

36010 miles

CLAIM HISTORY

R.O Date

 

R.O Number

 

Type

 

Labor Operation

 

Odometer Reading

07/07/2005

 

028194

 

#

C9040 - BELT, SEATBELT RETRACTOR (FRONT) (RIGHT) - REPLACE 12652 miles

04/29/2005

 

A40199

 

I

Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

 

? 1998-2005 General Motors Corporation. All Rights Reserved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VIN 1GNFG15T951240199

VEHICLE BUILD

Merchandising Model : CG13406 -2005 EXPRESS PASSENGER VAN

Gross Vehicle Weight Rating : 3269 kg (7208 lb) Order Number : JCCVQK

Build Date : 04/29/2005 Build Plant : 15106

GMVIS is not the definitive source of GM Vehicle RPO information and is intended for service reference only. Should there be any questions about the vehicle's original build or RPO information please refer to the original vehicle invoice or window sticker.

OPTION CODES

AJ1 - DEEP TINTED GLASS AK5 - DRIVER & RIGHT FRONT PASSENGER AIR BAG

AR7 - FRONT RECLINING BUCKET SEATS AU3 - POWER DOOR LOCKS

AXP - MPV VIN IDENT POSITION A17 - SIDE BODY SWING OUT WINDOW

A18 - REAR SIDE WINDOW, SWING-OUT A31 - POWER WINDOWS

B38 - FULL FLOOR COVERING CAP - COMPETITIVE ASSISTANCE PROGRAM UNIT

C36 - AUXILIARY REAR HEATER C5Z - 7,200 LB GVW

C60 - AIR CONDITIONING C69 - REAR AIR CONDITIONING

DE2 - MIRRORS, EXTERIOR DH6 - ILLUMINATED RH VISOR MIRROR

D31 - INTERIOR REARVIEW MIRROR EVA - EVAP EMISSION REQUIREMENT

E2C - ORDER TO DELIVERY - EXPEDITE E24 - DOOR SIDE CARGO, HINGED

FE9 - FEDERAL EMISSIONS FLT - FLEET PROCESSING OPTION

GU6 - REAR AXLE 3.42 RATIO JH5 - HYD POWER DISC BRAKES

KD1 - TRANS OIL COOLING SYSTEM KG3 - 145 AMP ALTERNATOR

LM7 - 5.3L V8 ENGINE M30 - 4 SPEED AUTO TRANSMISSION

NA1 - LIGHT DUTY EMISSIONS NT9 - FED EMIS SYS, TIER 2 PHASE-OUT

R9U - GM ACCESS - AUTOBOOK IDENTIFIER TFD - RETAIL AMENITY DELETE

TR9 - AUXILIARY LIGHTING UM7 - ETR AM/FM STEREO WITH SEEK/SCAN AND DIGITAL CLOCK

U73 - FIXED MAST ANTENNA VK3 - FRONT LICENSE PLATE MOUNT

VQ2 - FLEET ORDERING AND ASSISTANCE VXS - COMPLETE VEHICLE LABEL

VZ5 - FLT--RENZENBERGER, INC. V73 - STATEMENT OF VEHICLE CERT.-U.S. /CANADA

WEN - PLANT CODE-WENTZVILLE,MO XNK - TIRES,FRONT P245/75R16, ALL SEASON, BLACKWALL

X88 - CHEVROLET CONVERSION YD3 - BASE EQUIP FOR SCH GVW PL-FT AX

YD5 - BASE FRONT SPRING YD6 - BASE REAR SPRING

YK6 - SEO IDENTIFICATION YNK - TIRES,REAR P245/75R16, ALL SEASON, BLACKWALL

ZNK - TIRE,SPARE P245/75R16, ALL SEASON, BLACKWALL, LOCATED AT REAR UNDERBODY OF VEHICLE ZP8 - EIGHT PASSENGER SEATING

ZQ2 - POWER LOCKS & POWER WINDOWS ZW9 - STANDARD BODY OR CHASSIS CAB

ZY1 - SOLID PAINT 1SA - 1SA PACKAGE

1SZ - EXPRESS ACCESS DISCOUNT 50U - SUMMIT WHITE

6YZ - SPRING COMPTR SELECT FRT LH 7YZ - SPRING COMPTR SELECT FRT RH

9J6 - STEERING COLUMN, TILT 93I - MED. DARK PEWTER INTERIOR TRIM

93W - MEDIUM DARK PEWTER

 

? 1998-2005 General Motors Corporation. All Rights Reserved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VIN 1GNFG15T951240199

Vehicle Component

Component Code : 10 - ENGINE ASSEMBLY

Source Plant : W - CPC/DDA ROMULUS, MICHIGAN

Part/Num Broadcast : WCA Traceability : 051095142

Date Scanned : 04/29/2005 Time Scanned : 19.59.00 Scan Station : 08

 

Component Code : 35 - STEERING COLUMN - SIR SYSTEM

Source Plant : S - SAGINAW DIVISION SAGINAW,MI

Part/Num Broadcast : T2T Traceability : NB0240965

Date Scanned : 04/29/2005 Time Scanned : 19.30.00 Scan Station : 06

 

Component Code : 61 - TRANSMISSION

Source Plant : Y - HYDRAMATIC TOLEDO, OHIO

Part/Num Broadcast : 5CHD Traceability : 41249388

Date Scanned : 04/29/2005 Time Scanned : 20.02.00 Scan Station : 09

 

Component Code : 86 - ELECTRONIC CONTROL MODULE (ECM)

Source Plant : 9

Part/Num Broadcast : YHZP Traceability : 051158WN1

Date Scanned : 04/30/2005 Time Scanned : 00.52.00 Scan Station : 19

 

Component Code : 87 - BODY CONTROL MODULE

Source Plant : M

Part/Num Broadcast : 6876 Traceability : 25115M5BS

Date Scanned : 04/30/2005 Time Scanned : 00.52.00 Scan Station : 19

 

Component Code : 92 - BRAKE PRESSURE MODULATOR VALVE ASSEMBLY

Source Plant : K - KELSEY-HAYES JASPER, INDIANA

Part/Num Broadcast : 4558 Traceability : 00003040

Date Scanned : 04/29/2005 Time Scanned : 20.28.00 Scan Station : 15

 

Component Code : AB - IR-MODULE ASM-INFLATOR

Source Plant : Q - RIMIR MATAMORS MEXICO

Part/Num Broadcast : 8212 Traceability : 1FEH46K

Date Scanned : 04/29/2005 Time Scanned : 22.15.00 Scan Station : 12

 

Component Code : AD - IR-SENSOR-FORWARD

Source Plant : X - DELCO ELECTRONICS SINGAPORE

Part/Num Broadcast : 2155 Traceability : 5094J0PUP

Date Scanned : 04/30/2005 Time Scanned : 00.52.00 Scan Station : 19

 

Component Code : AL - IR-MODULE ASM-I/P

Source Plant : Q - RIMIR MATAMORS MEXICO

Part/Num Broadcast : 1615 Traceability : 6EEKN0N

Date Scanned : 04/29/2005 Time Scanned : 19.13.00 Scan Station : 05

 

Component Code : AS - SENSING DIAGNOSTIC MODULE

Source Plant : K - DELCO ELECTRONICS KOKOMO,IN

Part/Num Broadcast : 6489 Traceability : 251083KQ4

Date Scanned : 04/30/2005 Time Scanned : 00.52.00 Scan Station : 19

 

Component Code : CB - SEQ NUM (FLEX) BODY ASM

Source Plant : N/A

Part/Num Broadcast : 1ZZ Traceability : 2010552

Date Scanned : 04/23/2005 Time Scanned : 04.02.00 Scan Station : N/A

 

Component Code : CC - SEQ NUM (FLEX) BODY ASM

Source Plant : N/A

Part/Num Broadcast : 1XX Traceability : 1373284

Date Scanned : 04/27/2005 Time Scanned : 03.30.00 Scan Station : N/A

 

Component Code : CD - SEQ NUM (FLEX) BODY ASM

Source Plant : N/A

Part/Num Broadcast : 1XR Traceability : 1355566

Date Scanned : 04/28/2005 Time Scanned : 17.17.00 Scan Station : N/A

 

Component Code : CF - SEQ NUM (FLEX) PAINT PROCESS

Source Plant : N/A

Part/Num Broadcast : 1XP Traceability : 1323562

Date Scanned : 04/28/2005 Time Scanned : 20.39.00 Scan Station : N/A

 

Component Code : CG - SEQ NUM (FLEX) PAINT PROCESS

Source Plant : N/A

Part/Num Broadcast : 1XN Traceability : 1370586

Date Scanned : 04/28/2005 Time Scanned : 21.16.00 Scan Station : N/A

 

Component Code : CK - SEQ NUM (FLEX) GEN ASM

Source Plant : N/A

Part/Num Broadcast : 1XL Traceability : 1338281

Date Scanned : 04/28/2005 Time Scanned : 22.07.00 Scan Station : N/A

 

Component Code : CM - SEQ NUM (FLEX) GEN ASM

Source Plant : N/A

Part/Num Broadcast : 1XJ Traceability : 1383486

Date Scanned : 04/28/2005 Time Scanned : 22.23.00 Scan Station : N/A

 

Component Code : CP - SEQ NUM (FLEX) GEN ASM

Source Plant : N/A

Part/Num Broadcast : 1GA Traceability : 1369672

Date Scanned : 04/29/2005 Time Scanned : 17.11.00 Scan Station : N/A

 

 

? 1998-2005 General Motors Corporation. All Rights Reserved.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VIN : 1GNFG15T951240199

IN-SERVICE INFORMATION

In-Service Information Not On file

DELIVERY INFORMATION

Delivery Date : 05/06/2005 Delivery Type : 035 - BUSINESS/ORGANIZATION Delivered Odometer : 10 miles

Delivering Dealer : ROBERTS AUTO PLAZA, INC.

PO BOX 470

PLATTE CITY , MO 64079-0470

(816) 858-3200

Delivery Selling Source : 13 - CHEVROLET

Delivery Site Code : 05258

Business Associate Code : 166305

 

? 1998-2005 General Motors Corporation. All Rights Reserved.

 

 

 

 

 

VIN : 1GNFG15T951240199

INVOICE INFORMATION

Invoice Date : 04/29/2005

Site Address : ROBERTS AUTO PLAZA, INC.

PO BOX 470

PLATTE CITY , MO 64079-0470

(816) 858-3200 Selling Source : 13 - CHEVROLET

Site Code : 05258

Business Associate Code : 166305

SHIP-TO INFORMATION

Ship-To Date : N/A

Site Address : ROBERTS AUTO PLAZA, INC.

PO BOX 470

PLATTE CITY , MO 64079-0470

(816) 858-3200 Selling Source : 13 - CHEVROLET

Site Code : 05258

Business Associate Code : 166305

 

 

? 1998-2005 General Motors Corporation. All Rights Reserved.

Posted

that vehicle has an open recall:

 

 

#05113C: Product Safety - Safety Belt Buckle Inoperative - (Apr 23, 2008)

Posted

gmLogoFlat.gif Service Information

 

Document ID: 2104965 #05113C: Product Safety - Safety Belt Buckle Inoperative - (Apr 23, 2008)

999999995.gif
Subject:05113C -- SAFETY BELT BUCKLE INOPERATIVE

 

 

Models:2003-2006 CHEVROLET EXPRESS

 

 



2003-2006 GMC SAVANA

 

 

Additional population has been added to this recall. Please discard all copies of bulletin 05113B, issued June 2006.

 

Condition

General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2006 Chevrolet Express and GMC Savana vehicles. Some of these vehicles have safety belt buckles that may not latch or unlatch. If a safety belt buckle does not latch, that seating position should not be used and another seating position should be used if possible. If a safety belt buckle does not unlatch, it may require cutting of the belt to release the occupant. Occupants in a vehicle should always wear a safety belt or an increased risk to personal injury can occur in the event of a vehicle crash.

 

Correction

Dealers are to inspect the safety belt buckles and replace either the buckle cover or the entire buckle assembly.

 

Vehicles Involved

Involved are certain 2003-2006 Chevrolet Express and GMC Savana vehicles built within these VIN breakpoints:

 

Year

 

Division

 

Model

 

From

 

Through

 

2003

 

Chevrolet

 

Express

 

31100003

 

31238955

 

2004

 

Chevrolet

 

Express

 

41100001

 

41248485

 

2005

 

Chevrolet

 

Express

 

51100001

 

51269726

 

2006

 

Chevrolet

 

Express

 

61100002

 

61156911

 

2003

 

GMC

 

Savana

 

31100002

 

31905189

 

2004

 

GMC

 

Savana

 

41100002

 

41914037

 

2005

 

GMC

 

Savana

 

51100003

 

51913350

 

2006

 

GMC

 

Savana

 

61100021

 

61156572

 

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]

 

For US and Canada: For dealers with involved vehicles, a Campaign Initiation Detail Report (CIDR) containing the complete vehicle identification number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, GMinfoNet (Canada) Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.

 

For Export: For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete vehicle identification number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.

 

The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

 

Parts Information

Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

 

Part Number

 

Description

 

Quantity/Vehicle

 

19149481

 

Cover, Seat Belt Tr (Bkl Si) (Neutral)

 

As Req'd

 

19149482

 

Cover, Seat Belt Tr (Bkl Si) (Pewter)

 

As Req'd

 

Service Procedure

 

Seat Belt Buckle Inspection Procedure

 

 

Seat Belt with Pre-Tensioner

 

854210.gif

 

Seat Belt without a Pre-Tensioner

 

1843934.gif

 

Important: This procedure is to be performed on all seat belts (front and rear) without a pre-tensioner. Seat belts with a pre-tensioner are not involved.

 

Important: Front seat belts with a pre-tensioner are not involved in this recall. The remaining seat belts in the vehicle must be inspected.

 

 

  1. Install the seat belt latch into the buckle.
  2. Check for proper latching and unlatching.

    If the seat belt buckle will not latch or unlatch, the buckle assembly requires replacement.

     

     

    If the seat belt buckle latches and unlatches correctly, the seat belt buckle cover requires replacement.

     


  3. Repeat Steps 1 and 2 for all remaining non-pre-tensioner seat belts in the vehicle, including rear seats.

 

Seat Belt Buckle Assembly Replacement

Refer to the appropriate SI Document for replacement instructions

 

 

• Front Seat Belt Buckle Replacement

 

 

• Rear Seat Belt Buckle Replacement

 

 

Seat Belt Buckle Cover Replacement

  1. On front seats, lift the buckle sleeve at the bottom to expose the bolt.
  2. On front seats, remove the seat belt buckle retaining bolt from the seat.
  3. On front seats, disconnect the buckle sensor wire.
  4. On front seats, slide the buckle sleeve down to expose the buckle.
  5. Insert the latch into the buckle and leave it inserted throughout the cover replacement procedure.
    Buckle Shown with Cover Removed for Clarity

    1742799.gif
     
     
    (1)Front of Buckle (2)Rear of Buckle (3)Clip Location
  6. Remove the buckle cover.
    1742816.gif
     

    6.1. Holding the lower half of the buckle in one hand, put the thumb of the opposite hand in the area where the belt loops through the buckle..

     

     

    6.2. Using the thumb, push the cover over and then up and away from the lower half; the clip should release.

     


    1742810.gif
     


     

     


 

Posted

6.3.

Push the cover in the opposite direction to release the other side.

1742820.gif

 

 

6.4. Lift the back of the cover to disengage the front.

 

<li type="1">Install the new cover.

1742806.gif

 

 

7.1. Engage the end near the red pushbutton.

 

 

1742813.gif

 

 

7.2. Press down firmly on the back end to fasten the cover; you should hear an audible click.

 

 

7.3. Inspect for complete seating and flushness of the mating seams of the upper and lower cover.

 

<li type="1">Remove, insert, and remove the latch from the buckle a second time to ensure proper operation. <li type="1">On front seats, slide the buckle sleeve back into place. <li type="1">On front seats, reconnect the buckle sensor wire. <li type="1">On front seats, install the seat belt buckle retaining bolt to the seat. Tighten

Tighten the seat belt buckle retaining bolt to 52 N·m(38 lb ft).

 

<li type="1">On front seats, be sure that the buckle sleeve is returned to the original position. <li type="1">Repeat this procedure on all buckles identified in the inspection procedure.

Customer Reimbursement - For GM US

All customer requests for reimbursement for previous repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.

 

A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.

 

Important: (For GM US Only) Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.

 

Customer Reimbursement - For Canada and Export

Customer requests for reimbursement of previously paid repairs to correct the recall condition are to be submitted to the dealer by April 30, 2009.

 

All reasonable customer paid receipts should be considered for reimbursement. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.

 

When a customer requests reimbursement, they must provide the following:

 

 

• Proof of ownership at time of repair.

 

 

• Original paid receipt confirming the amount of repair expense(s) that were not reimbursed, a description of the repair, and the person or entity performing the repair.

 

Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.

 

Important: Refer to the GM Service Policies and Procedures Manual, section 1.6.2, for specific procedures regarding customer reimbursement verification.

 

Courtesy Transportation - For US and Canada

The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.

 

Claim Information

Submit a Product Recall Claim with the information indicated below:

 

Repair Performed

 

Part Count

 

Part No.

 

Parts Allow

 

CC-FC

 

Labor Op

 

Labour Hours

 

Net Item

 

Inspect Both Front Seats, and if necessary, Replace Driver's Seat Belt Cover or Buckle Assembly

 

0-1

 

--

 

*

 

MA-96

 

V1434

 

0.2

 

N/A

 

Add: Replace Seat Belt Cover or Buckle Assembly - Passenger Front Seat, if equipped & required

 

1

 

0.2

 

Add: Replace Seat Belt Cover on 1 to 3 Rear Seats

 

1-3

 

0.1

 

Add: Replace Seat Belt Cover on 4 to 6 Rear Seats

 

4-6

 

0.2

 

Add: Replace Seat Belt Cover on 7 to 10 Rear Seats

 

7-10

 

0.3

 

Add: Replace Seat Belt Cover on 11 to 13 Rear Seats

 

11-13

 

0.4

 

Add: Replace Rear Buckle Assembly - Each

 

1-13

 

0.1

 

Courtesy Transportation for Vehicles Within the New Vehicle Limited Warranty (US & Canadian GM Dealers)

 

N/A.

 

N/A

 

N/A

 

MA-96

 

**

 

N/A

 

***

 

Customer Reimbursement (Canadian & Export Dealers/US CAC)

 

N/A

 

N/A

 

N/A

 

MA-96

 

V1435

 

0.2

 

****

 

* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the seat belt cover, and if required, the buckle assembly needed to complete the repair.

 

** Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranty.

 

*** The amount identified in the "Net Item" column should represent the actual dollar amount for courtesy transportation.

 

**** The amount identified in the "Net Item" column should represent the dollar amount reimbursed to the customer.

 

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

 

Customer Notification - For US and Canada

General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).

 

Customer Notification -- For Export

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

 

Dealer Recall Responsibility - For US and Export (US States, Territories, and Possessions)

The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

 

Dealer Recall Responsibility - All

All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

 

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

 

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

 

Dear General Motors Customer:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2003-2006 model year Chevrolet Express and GMC Savana vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we have taken this action for your safety and continued satisfaction with our products.

 

IMPORTANT

 

 

• Your vehicle is involved in safety recall 05113.

 

 

• Schedule an appointment with your GM dealer.

 

 

• This service will be performed for you at no charge.

 

Why is your vehicle being recalled?

Some of these vehicles have safety belt buckles that may not latch or unlatch. If a safety belt buckle does not latch, that seating position should not be used and another seating position should be used if possible. If a safety belt buckle does not unlatch, it may require cutting of the belt to release the occupant. Occupants in a vehicle should always wear a safety belt or an increased risk to personal injury can occur in the event of a vehicle crash.

 

What will we do?

Your GM dealer will inspect the safety belt buckles and replace either the buckle cover or the entire buckle assembly. This service will be performed for you at no charge . It is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 15 to 50 minutes because of service scheduling requirements.

 

If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on courtesy transportation.

 

What should you do?

You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.

 

Did you already pay for this repair?

The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition.

 

Do you have questions?

If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. More information about this recall can be found at the Owner Center at MyGMLink, http://www.gm.com/recall.

 

Division

 

Number

 

Text Telephones (TTY)

 

Chevrolet

 

1-800-630-2438

 

1-800-833-2438

 

GMC

 

1-866-996-9463

 

1-800-462-8583

 

Guam

 

1-671-648-8650

 

 

 

Puerto Rico - English

 

1-800-496-9992

 

 

 

Puerto Rico - Español

 

1-800-496-9993

 

 

 

Virgin Islands

 

1-800-496-9994

 

 

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., SW, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Scott Lawson

 

General Director,

 

Customer and Relationship Services

 

Enclosure

 

05113

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

 

 

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© 2008 General Motors Corporation. All rights reserved.

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Please see your dealer. This information is no longer allowed to be posted online.

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