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2011 Chevy 2500HD was fixed.. But it sounds worse than before?


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Posted

Hi everyone, I know the last post I wrote was quite long so let me try and narrow this one down a bit. I actually received my truck back from the dealership yesterday (to my surprise). It had been snowing, with some rain for the past 24 hours so I decided to put it into 4WD. The front differential had just been rebuilt and I figured I would give that a shot as well. To my surprise, the driving noise was back and was louder than it had been before. Regardless of driving straight, making turns or whatnot, it was loud as hell. I know that there is a different feel and sound to a 4WD vehicle when the road conditions aren't necessarily bad, yet I had never (since the day I purchased this truck) had such trouble driving or heard such a loud noise coming from the front end. I am really curious to hear some ideas on what might be causing this? Also I should mention that the noise I am hearing is not the noise I am used to hearing while in 4WD. It sounded very much like grinding metal more so than a locked differential.

 

Thoughts?

 

Oh! Also, the GM dealer told me not to bring it back, saying that it was most likely just me. I wish I was joking, but that is exactly what I was told. This is not my first 4WD vehicle. I have driven forestry firetrucks that sound better when they are driving in perfect conditions in 4WD.

Posted

I couldn't tell you whats wrong with your truck, but I can tell ya the dealer can't say don't come back. I had my truck in four times in three months for trans problems, finally fixed it just to get rid of me. I suggest you keep on them, but nicely.

Posted

If all talks with your dealer don't fix the problem, your next call should be to the district rep for your dealer! Give him the complete

history of events,and the Don't come back statement told to you. Nicely tell him that you are a loyal customer and think that a company that was on the brink of Bankrupacy Should be treating it's Valued customers right! That dealerships quality rating will go down and they don't want that. I had a issue last year with my wifs envoy 2003 dash cluster it was replaced 4 years ago and quit again this year the dealer said not covered I called the district rep and they installed a new cluster Good luck Dave

Posted

I got a call yesterday in the late afternoon and was informed that the front differential (which had just been rebuilt) blew out the rear seal. I noticed a crack in my transfer case which was leaking fluid everywhere. Any idea what might lead to a rear seal blowing and how this could affect everything behind it? Seems like a big deal. I know GM hasn't figured out what caused it, and still hasn't given me a diagnosis or idea of what even needs to be repaired. Just looking for some mechanical advice or hints as to what might have caused/be causing this problem on such a new truck.

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