gmcconnects issues?

[Truck13]

Well I got my order number and registered with GMconnects but I can't access gmcconnects to track my truck. Supposedly it is built and en route to the transfer station.

 

Anyone else having trouble logging in?

 

It hangs for me and says can't find gmcconnects.com.

 

Thanks,

[ncinc99]

GMconnects no longer works. You can private message the GM representative on this site and she will give you weekly updates. I'm in Massachusetts as well and my SLT took 6 weeks and 1 day to arrive at the dealer. Good luck with the wait!

[Truck13]

Ah, OK. Thanks.

 

I'll send PM now,

My dealer says he expects it next week? I can't see that happening from Mexico.

[Jeff48]

The chat on the website worked for me. Updated every Friday.

[suess13]

chat link

 

https://ems02051.egain.net/system/web/view/live/templates/gmc_desktop_chat/chat.html?entryPointId=1005

[Truck13]

thanks!!

[CorvetteOJ]

Ah, OK. Thanks.

 

I'll send PM now,

My dealer says he expects it next week? I can't see that happening from Mexico.

I agree, it took mine 10 days to go from Mexico to Alabama, and then another four days to get from the railhead in Birmingham, Alabama to my dealer about 110 miles away. I was tracking mine daily using weekly updates from Jennifer, CM Customer Rep on this forum, and through live chats with GM.Com. I knew pretty much every day where my truck was. That's one thing about playing the waiting game...if you can eliminate some of the "unknowns" it makes it a little easier. Hell, I have had my truck now for 10 days, and still waiting on my SEY wheels that I ordered on the truck. It seems as though I am still in the waiting mode, even though I am driving my truck on loaner wheels from the dealership. Good luck with yours. Eventually you will be in it and all this waiting will be history.