IPOD Issues 8inch GMC Intellink

[bigguybob12]

Hi Everybody,

 

Hoping somebody might have an insight, I got my 2016 Canyon All Terrain two weeks ago and im loving it so far. Having one problem however, When i plug in my 7th gen Ipod Nano into the USB port in the center console, the Intellink doesn't recognize it. Ive tried a different cord, ive even rest my iPod and reloaded everything. Got it to work once and that was it. Any advice would be greatly appreciated.

[afakasi]

Have you tried plugging in a newer device like an iPhone, it could also be the setting in the iPod.

[bigguybob12]

I havent tried an Iphone yet (Have an Android). But my fiance has one, ill plug hers in and see if that works. If not would you think i should take it to the dealership and have them reflash the system?

[GMCustomerService]

Hi bigguybob12,

 

Congratulations on your recent GMC Canyon purchase! However, I’m sorry to hear about your Intellilink connectivity concern. If you’re still experiencing this issue, please send us a private message including your VIN so we can better assist you.

 

Best regards,

 

Anthony

GM Customer Care

Hi Everybody,

 

Hoping somebody might have an insight, I got my 2016 Canyon All Terrain two weeks ago and im loving it so far. Having one problem however, When i plug in my 7th gen Ipod Nano into the USB port in the center console, the Intellink doesn't recognize it. Ive tried a different cord, ive even rest my iPod and reloaded everything. Got it to work once and that was it. Any advice would be greatly appreciated.

[Nickbettschen]

I just picked my 16' Canyon A.T. Yesterday. I'm having the same issue, it's the USB in the centre console arm rest that doesn't seem to work reliable

[GMCustomerService]

Hello Nickbettschen,

 

Thank you for your recent GMC Canyon purchase! Have you had the opportunity to address this concern with your dealer? If not, we'd be happy to reach out on your behalf. Please send us a private message including your VIN and contact information, if you're interested in moving forward.

 

Kindly,

 

Anthony J.

GM Customer Care

 

I just picked my 16' Canyon A.T. Yesterday. I'm having the same issue, it's the USB in the centre console arm rest that doesn't seem to work reliable

[davidsosis]

 

1. I had a similar issue with my system. I had to go in and delete any other devices that was listed in CarPlay. Once all devices were deleted, my system no longer has a problem seeing my phone. Hope this helps. I have a 2016 Canyon SLE

 

[Aggieof83]

Mine has worked fine for a year! Today, it doesn't recognize my phone being there, nor charge it. I have an iPhone 6S fully up to date. I really rely on the voice texting and call answering as I live 25 miles out in the country! Wondering if there is a fuse or something? The rear USB would not charge the phone either. Tried multiple cords, all of which work on my laptop.