2014 Silverado Leaking Water

Billyssilver2014 · January 3, 2017

Has anyone had to deal with this issue yet with their 2014 truck? Logic tells me that it's got to be the XM antenna not sealed off right and water leaks in just above the driver side sun visor. Please let me know if you've experienced this and what you did to remedy the problem. Thanks in advance.

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GMCustomerService · January 5, 2017

Billyssilver2014,

We recognize your frustrations regarding this situation and certainly do not want this to be your lasting impression of our brand. Have you brought this leaking concern to your dealership’s attention? If you would like, we would be happy to contact them on your behalf and provide an additional layer of support on our end. Please send us a private message along with your full contact information, VIN, and preferred dealership if this is something of interest to you.

Best,

Anthony

GM Customer Care

Pacfanweb · January 7, 2017

Probably the antenna. I saw 3 of them this past week.

BuddyS · January 16, 2017

see entire thread and post 126: http://www.gm-trucks.com/forums/topic/158522-water-leak-in-the-roof/page-9

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Has anyone had to deal with this issue yet with their 2014 truck? Logic tells me that it's got to be the XM antenna not sealed off right and water leaks in just above the driver side sun visor. Please let me know if you've experienced this and what you did to remedy the problem. Thanks in advance.

Sent from my SM-G935V using Tapatalk

bono83 · January 25, 2017

I had water dripping from the dash onto the floor on the left side of the driver's floorboard. Because I have 49,000 miles on my truck, my dealer wouldn't look at it under warranty. I was forced to diagnose the leak myself. I found my XM antenna was the source of the leak. The water ran down the antenna's wire, across the headliner, down the inside of the A-pillar trim, through the dashboard, onto the parking brake pedal, then to the floor (or my leg). When I took it apart, I could tell it had been leaking for awhile. There is a metal 3 prong clamp that bolts to the underside of the roof to hold the antenna down. That clip was rusty. I also found the airbag behind the A-pillar trim was wet. Seems like a safety hazard to me. I'm concerned about future problems with any electrical components that got wet in the A-pillar and dashboard.

I paid just under $72.00 for a new antenna, installed it, and tested for leaks with a hose. Dry for now. Hopefully I get more than 3 years out of this one. It didn't appear any different than the old one.

I emailed GM customer service expressing my dissatisfaction, but in summary, all I got was a sorry for the inconvenience, but your truck is out of warranty. What I really want is some confidence that this will not be a recurring problem with my truck. I'm a faithful GM customer who never owned anything but GM. I currently own 5 GM vehicles, but I'm loosing faith.

My last truck was a 20 year old 94 Silverado with 215,000 miles. It had lots of rust, but the interior never, ever leaked. I expect more from a 3 year old $40,000 plus truck. I understand warranty time limits, but I also know enough about cars and trucks that this is not something that should fail in 3 years/49,000 miles.

Best wishes in repairing yours.