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  • 1 year later...
Posted
On 9/19/2017 at 12:53 PM, GMCustomerService said:

Hi Bushleaguechew,

 

We’re sorry to hear your tailgate isn’t cooperating. If you’d like, we’d be more than happy to touch base with your servicing GM dealership in regards to this concern. If this is something we can do for you, please let us know via private message. Thank you for being a valued customer, we greatly appreciate it!

 

Anthony

GM Customer Care

I have this issue numerous times with my 2016 Silverado 2500.. Always get a line of crap from the dealer every time they replace the bushing and or whole mechanism. Now vehicle is out of warranty.

 

Posted

I have the same OE easy/slow down thing on my Denali but has since worn out so rather than replacing it I install the Dee Zee DZ43102 Truck Tailgate Assist and it works great.

  • 7 months later...
  • 10 months later...
Posted

Greetings I had the same problem discovered the tailgate hinge is bent, warranty is expired I think it came this way from the factory not sure why I think that. it needs to be bent closed a little bit any ideas.

  • 11 months later...
Posted

There is a male plastic portion of the bushing and a female portion of the plastic bushing.   I’m looking for the male plastic bushing that goes over the gate assist rotating spring loaded knob. 

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