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Cab rear spoiler paint bubbling

gt tangerine
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2020SierraDenali Enthusiast

2020SierraDenali

Posted
Posted
On 6/30/2020 at 7:04 PM, Sector7500 said:

First let's start off saying that my experience was very poor at the first dealer I visited as they flat out refused to provide any service since I did not purchase the truck from them. They were friendly at first but as soon as they found out I did not buy from they they just gave me my keys back and threw me out the door. I would not recommend anyone visit King O'Rourke Buick GMC Cadillac in Smithtown, NY. Any GMC dealer should be able to resolve warranty issues no matter where the vehicle was purchased. They were my closest dealer and more than likely would have seen the majority of my service work but they were shortsighted and will see nothing now. Anyway, I am waiting to hear back from my selling dealer about the paint issue for now and I also contacted [email protected] about the issue.

 

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Man, that's a jar full of cheez whiz. You're absolutely right. Even though GM prefers you taking it back to the selling dealer, or at least the same make dealership if not the selling dealer, any GM dealer should be able to handle a warranty issue when you have a warranty issue needing resolving. Those boneheads just didn't want to deal with it.

  • 3 weeks later...
Sector7500 Enthusiast

Sector7500

Posted
Posted

Well...it went back to the selling dealer, they sent it over to their local body shop to get painted, and surprise, surprise, they didn't do it right. I'm not going to point fingers at the dealer yet, maybe they didn't know as the body shop is independent but I was "told" that the spoiler was going to come off and be sanded down and be completely repainted. It is obvious that is not what had happened. They just fixed the small spot and sprayed half the spoiler, and a poor job at that. I see clear coat overspray on my C pillar, sagging paint drips right above the rear window which is flaking off and dull paint under the third brake light which they couldn't polish out since it was so close to the edge of the window. This all could have been done right the first time if they just removed the spoiler. I don't want to have to worry about the paint peeling off again in the future because they painted over defective paint/primer. This is frustrating to say the least as 25% of my miles and ownership have been spent returning to the dealer for service.

 

 

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  • 1 year later...
tarboroheel1 New Member

tarboroheel1

Posted
Posted

I also have paint peeling. It is on the plastic piece right under the driver's side headlight. The paint on the front also seems to be very fragile. I basically have chips all over the front of my truck that was purchased in December of last year. I'm not very happy about it. My wife owns a 2013 Lexus RX350 with original paint and not near the same amount of chips on the front. Same type of driving. I say there is a huge issue with the paint on the new trucks. 

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