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Posted

i had radio issues with mine, the basic "Infotainment system" where i would set everything, volume, equalizer, etc., and all would work well until next day when i went out to begin my day with it i had to do it all over again.  i convinced them to do something and the salesman told me they 're-flashed' the chip (i have no idea what that means but it worked.  i never had the issue you describe but who knows,  it could require a similar "repair".  good luck.

Posted

Does your truck have radio control buttons on the back of the steering wheel?

If it does, maybe you are pushing those by mistake.

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