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Cluster Lights Inop?

Kon Man

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Kon Man Enthusiast

Kon Man

Posted
Posted

A guy I work with has an 07 (gmt800) D-max, and a few days ago his cluster lights quit. Fuses okay, rheostat still controls the radio dimmer and climate control just like normal. ONLY the cluster lights are inop. What years did the TSB on bad clusters on the 800 affect? Aay idears????

dlstewart01 Senior Enthusiast

dlstewart01

Posted
Posted

The latest bulletin...nothing about lights, and they are soldered in.

 

# 07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)

Subject:

07187C -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION

 

Models:

2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT

2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY)

2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE

2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S.ONLY)

2003-2004 GMC SIERRA, YUKON, YUKON XL

2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY)

 

THIS BULLETIN IS BEING REVISED TO INCLUDE CERTAIN 2005 MODEL YEAR VEHICLES IN THE U.S. ADDITIONALLY, FOR U.S. 2003-2005 MODEL YEAR VEHICLES, GM WILL PROVIDE THE INSTRUMENT PANEL CLUSTER (IPC) ONLY, AT NO CHARGE TO THE CUSTOMER FOR VERIFIED FAILURES BETWEEN 70,001 MILES (110,001 KM) AND 80,000 MILES (130,000 KM). ANY ADDITIONAL COSTS, INCLUDING LABOR TO REPLACE THE INSTRUMENT PANEL CLUSTER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. DEALERS WILL BE RESPONSIBLE FOR THE RETURN OF THE CUSTOMER'S IPC BACK TO THE ELECTRONIC SERVICE CENTER. PLEASE DISCARD ALL COPIES OF BULLETIN 07187B, ISSUED SEPTEMBER 2008.

 

CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.

 

Condition

 

Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

 

Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.

 

For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.

 

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 28, 2007 for 2003-2004 model year vehicles, and March 23, 2009 for 2005 model year vehicles, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 28, 2007 for 2003-2004 model year vehicles, or March 23, 2009 for 2005 model year vehicles, must be submitted to the Service Contract provider.

__________________

jrrod2004 Senior Enthusiast

jrrod2004

Posted
Posted
Well that answers that. thanks bud!

 

Now any ideas anyone about the lights??

 

 

If you have any soldering skills, you will need em. If not, then you may be able to find a repair service online

Kon Man Enthusiast

Kon Man

Posted
  • Author
Posted

Oh, I won't be soldering on this guys truck. I'm just trying to save him a trip 80 miles to a Stealership.(no offense to those who recieve their paycheck from one) Talked to him earlier, he said he pulled the harness, and had to use the millivolt setting on his Fluke to measure any voltage at the plug on the wire that is supposed feed the lights at the cluster. Glad its him and not me.

dlstewart01 Senior Enthusiast

dlstewart01

Posted
Posted

Dealerships do not change lights, they put a new cluster in $$$$$$$. Its cheaper to replace the lights or get a cluster from ebay. The ebay guys will also program the miles in the cluster for you.

Kon Man Enthusiast

Kon Man

Posted
  • Author
Posted

Yes sir, I'm perfectly aware that they dont change lights. It isn't the actual lights that are the problem. Nor are we sure it is the cluster itself. It appears to be in the harness to the cluster, as my last post stated....."he said he pulled the harness, and had to use the millivolt setting on his Fluke to measure any voltage at the plug on the wire that is supposed feed the lights at the cluster"

 

Thanks for the input guys.

dlstewart01 Senior Enthusiast

dlstewart01

Posted
Posted
Yes sir, I'm perfectly aware that they dont change lights. It isn't the actual lights that are the problem. Nor are we sure it is the cluster itself. It appears to be in the harness to the cluster, as my last post stated....."he said he pulled the harness, and had to use the millivolt setting on his Fluke to measure any voltage at the plug on the wire that is supposed feed the lights at the cluster"

 

Thanks for the input guys.

 

Didn't know you found the problem,

 

Sorry to have bothered you.

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