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Warranty Question


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Posted

If I ever had a warranty issue with my engine, is it possible that GM would not honor the warranty if I had not kept my receipts for oil, filter, oil changes to prove that I had changed my oil as I should have?

Posted

I can't answer the question because I honestly don't know...  But that is why I have my oil/filter/lubes all done at my dealership.

Posted

I do my own oil changes, and don't keep the receipts.  I've never had any engine problem where I've been in that situation, but if I was, and they wouldn't honor the warranty, I think I I would push them to prove to me that I didn't change my oil.  I'm sure they can tell a difference in internal parts on an engine that has had the oil changed regularly vs one that hasn't.  

 

Probably the best think to do, would be to ask your dealer.

Posted

I do all my own oil changes. I think it's up to your dealer...if you have a good dealer you won't have a problem. If your dealer is a buttmunch, you may have a fight ahead of you. Ask your dealer, that's my best advice. I asked my dealer before I did my custom exhaust. He said it's not recommended, but if I had a problem he would take care of me.

Posted

I bought my truck used with 11,000 miles on it.  I do my own oil changes and have kept track of all my oil changes and have kept the reciepts.  I don't think I'll have a problem with the dealer giving me a hassle.      :P

Posted

I dont keep any of my oil or filter reciepts, I agree it does depend on the dealer! BUT its kind of stupid because you can say you buy your oil and filters at a small autoparts store (regular cash register) and just have someone print up some reciepts! Not saying I would do it or anything, but just kind of dumb on GMs part for asking for reciepts!

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