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*recall* 2011 Silverado 1500

dredd

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dredd Enthusiast

dredd

Posted
Posted

I've owned my new 2011 Silverado 1500 Z71 4X4 Taupe Grey Metallic with "Z71 Appearance Package" for 13 days and I get a voicemail yesterday on my home phone telling to NOT TO DRIVE THE VEHICLE. Message says to have it towed to the dealership because the rear axle cross pin bolt might shear. Found below on the web. :)

 

 

General Motors is recalling 1,262 Chevrolet Avalanche, Chevrolet Silverado 1500 and GMC Sierra 1500 light-duty pickups from the 2011 model year to fix a potential problem with the rear axle.

 

The rear axle cross pin bolt in these trucks wasn't properly heat-treated during manufacturing, and it could fracture while driving. If this happens, the bolt could become free inside the axle, causing the rear axle and wheels to lock up without warning. The driver might not be able to control the vehicle, and a crash could occur. The driver may also hear a banging noise coming from inside the rear axle.

 

To fix the problem, GM dealers will install a new rear axle cross pin in the trucks. The recall is expected to begin next month. Owners with questions or concerns can contact Chevrolet at 800-630-2438, GMC at 866-996-9463 and GM's owner center at http://www.gmownercenter.com.

Stevens03 Senior Enthusiast

Stevens03

Posted
Posted

Welcome to the site. As you can see it only effected certain ones, and apparently you were caught up in it. We had this post a little while ago,.. I was worried about mine, but found out it wasn't included in the recall.

 

I'm sure once fixed, everything will be just fine.

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted

**DO NOT DRIVE THE TRUCK**

 

I posted this a few weeks back,Let me find it and I'll repost the complete recall notice sent to us dealers.

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted

GM CUSTOMER CARE AND AFTERSALES

 

**URGENT - DISTRIBUTE IMMEDIATELY**

 

Date: January 11, 2011

 

Subject: 10426 - Safety Recall

Rear Axle Cross Pin Fracture

Additional Vehicles Involved

 

Models:

2011 Cadillac Escalade, Escalade ESV, Escalade EXT

2011 Chevrolet Avalanche, Colorado, Silverado, Suburban,Tahoe

2011 GMC Canyon, Sierra, Yukon, Yukon XL

 

To: All Cadillac, Chevrolet, and GMC Dealers

 

Attention: General Manager, Service Manager, Parts Manager,

New Vehicle Sales Manager, and Warranty Administrator

 

 

Further investigation has revealed that an additional 52 vehicles must be included in this safety recall. A revised list of all involved vehicles is attached to this message. This list is sorted by GM Business Associate Code (BAC) for easy reference and includes all involved vehicles. Please discard all previous VIN lists.

 

If your dealership’s BAC is listed, immediate action must be taken to ensure that the required repair is completed as soon as possible

 

Dealers are not to demonstrate, dealer trade, or deliver vehicles until the recall repair has been performed. If a vehicle has been delivered, the dealer is requested to have the involved vehicle returned to the dealership by flatbed and provide the customer with a courtesy vehicle.

 

The GM Warranty Parts Center (WPC) has now shipped 100% of the parts required for involved vehicles. Dealers should begin receiving the balance of these parts on Wednesday, January 12, 2011. The rear axle kits were sent only to those dealers whose BAC is identified on the attached VIN list. For vehicles that have been dealer traded or if there is a critical customer situation, additional individual kits can be ordered from the WPC by faxing a request to the WPC.

 

Note that plans are underway to make this kit available through the GM Customer Care and Aftersales Parts Ordering System in the near future. Dealers will be notified when this change occurs.

 

END OF MESSAGE

GM CUSTOMER CARE AND AFTERSALES

jeg1 Enthusiast

jeg1

Posted
Posted
I've owned my new 2011 Silverado 1500 Z71 4X4 Taupe Grey Metallic with "Z71 Appearance Package" for 13 days and I get a voicemail yesterday on my home phone telling to NOT TO DRIVE THE VEHICLE. Message says to have it towed to the dealership because the rear axle cross pin bolt might shear. Found below on the web. :)

 

 

General Motors is recalling 1,262 Chevrolet Avalanche, Chevrolet Silverado 1500 and GMC Sierra 1500 light-duty pickups from the 2011 model year to fix a potential problem with the rear axle.

 

The rear axle cross pin bolt in these trucks wasn't properly heat-treated during manufacturing, and it could fracture while driving. If this happens, the bolt could become free inside the axle, causing the rear axle and wheels to lock up without warning. The driver might not be able to control the vehicle, and a crash could occur. The driver may also hear a banging noise coming from inside the rear axle.

 

To fix the problem, GM dealers will install a new rear axle cross pin in the trucks. The recall is expected to begin next month. Owners with questions or concerns can contact Chevrolet at 800-630-2438, GMC at 866-996-9463 and GM's owner center at http://www.gmownercenter.com.

 

They were replacing this pin on the 2011 I picked up today,It didn't take very long.

RyanbabZ71 Senior Enthusiast

RyanbabZ71

Posted
Posted
At least the dealer called you and not let you find out on your own. But Wow.

 

+1

jeg1 Enthusiast

jeg1

Posted
Posted
They close my thread on this but let this one stand It looks like only Mexican built trucks

 

 

Mine was built in Roanoke, IN

RyanbabZ71 Senior Enthusiast

RyanbabZ71

Posted
Posted
They close my thread on this but let this one stand It looks like only Mexican built trucks

 

 

Mine was built in Roanoke, IN

 

 

What was? Truck? It couldnt have been. The truck plant in Indiana is in Fort Wayne

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
They close my thread on this but let this one stand It looks like only Mexican built trucks

 

That was the case before,however now trucks from all plants are involved.

P71_CrownVic Senior Enthusiast

P71_CrownVic

Posted
Posted
They close my thread on this but let this one stand It looks like only Mexican built trucks

 

 

Mine was built in Roanoke, IN

 

 

What was? Truck? It couldnt have been. The truck plant in Indiana is in Fort Wayne

 

 

I didn't even know there was a plant in the US...I thought it was Mexico and Canada.

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