2012 Silverado Door Leak

[matchsticklake.com]

Over the course of the winter I have really noticed that my driver side door lets in a heck of a lot of water and condensation. I commonly open my door to find the door jam and hinges covered in ice. I am just wondering if any of you have had this problem and if you have spoken to a dealer or fixed the problem yourself.

 

Thanks

[GMCustomerService]

Over the course of the winter I have really noticed that my driver side door lets in a heck of a lot of water and condensation. I commonly open my door to find the door jam and hinges covered in ice. I am just wondering if any of you have had this problem and if you have spoken to a dealer or fixed the problem yourself.

 

Thanks

 

Have you brought this to the attention of your dealer? Keep me posted and let me know when you have had a chance to take it in. Thank you.

 

Tricia, GM Customer Service.

[matchsticklake.com]

I just spoke with my dealer regarding the situation... This is what they responded with...

 

 

"Hi Brian that is a common problem because of the way the door seal is.If you look at the roof seal you will notice it drains near your hinges,on a sunny day you will get some melting which will run down and freeze on the metal.So unfortunately there is no fix for it,other than that i hope your enjoying your truck anything in the future just let me know thank you"

[GMCustomerService]

Unfortunately I primarily specialize in working with customers in the US. I would recommend that you contact GM of Canada at 800-263-3777. The hours of operation are M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST. Please feel free to keep me posted or contact me with further questions. Thank you.

 

Tricia, GM Customer Service.