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DH2014

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DH2014 Enthusiast

DH2014

Posted
Posted

I took my 2014 Crew Cab LTZ Z71 back to the dealer last Tuesday. They were fixing a small spot between the rear bumper and the tail light, replacing a tail light bulb, tinting the windows, & Pro Pack (interior protection). Called on Thursday to check the progress since I hadn't heard anything from them. Said they were backed up but the repairs would begin Friday morning and should be finished either Saturday evening or Monday morning. At noon today, I still hadn't heard anything so I contacted them. They haven't even started working on it yet! So now my new truck has set at the dealership for almost a week with nothing being done to it.... had to vent.

electricchiken7 Enthusiast

electricchiken7

Posted
Posted

I would be upset too! They could at least call if they have problems. Maybe they don't need your business!!

 

Sent from my Galaxy Nexus using Tapatalk

 

 

fondupot Senior Enthusiast

fondupot

Posted
Posted

How about these solutions:

 

fixing a small spot between the rear bumper and the tail light - Make an appt with the body shop. No reason to let the truck set there waiting.

 

replacing a tail light bulb - Tell them to give you the bulb and replace it yourself.

 

tinting the windows - Any good trim shop can do this in 30 minutes and the finished product will look ten times better than the porter that does it at the dealer.

 

Pro Pack (interior protection) - Complete rip off at any price. Pass on it.

 

 

agreed

DH2014 Enthusiast

DH2014

Posted
  • Author
Posted

An appointment was made... For last Tuesday. They were only suppose to have the truck for a couple of days. And now after the run around it's been a week. And the pro pack has been worth it on my wife's Tahoe, 2 rips in a seat, cracked dash, and a large stain in the carpet all repaired or replaced.

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