Steering problems

rusty01 · April 15, 2014

03 Avy 2500, there is a clunk in the steering wheel and it seems to "bind" when turning, almost like the power steering is cutting in and out (plenty of steering fluid and no gear box whine). It is not in 4wd unless the front axle isn't disengaging but it doesn't realy feel like an axle binding issue, more like just the front wheels make the steering wheel "chatter" so to speak when you turn it. Just wondering what may be the cause. I'm guessing the "clunk" is the steering shaft as I have heard these go bad (kinda like a u joint on a drive shaft). Could that also be causing the binding in the steering as well?

Gun Designer · April 15, 2014

My 2011 Sierra Steering locks up at random, normally when merging onto the highway. Loud clunk when forced to unlock. Not the only one who has had this problem, but GM does not care, the dealers have tried to hide it. Not the same issue, but better to be aware of the problem than be completely suprised. .

GMCustomerService · April 16, 2014

Hi Gun Designer,

We are sorry to hear that your dealership was unable to diagnose your concerns. If there's anything we can do to assist, please send us a private message.

Thank you,

Andraya R.

GM Customer Care

rooster5.3 · June 10, 2014

I have a similar issue. Have you figured out what was causing the bind?

GMCustomerService · June 11, 2014

Hey rooster,

I'm sorry to hear that you are experiencing this same concern. Please feel free to send us a private message referencing this thread and we can definitely take a further look into this for you. I hope to hear from you soon!

Kristen A.

GM Customer Care

rusty01 · June 11, 2014

I have a similar issue. Have you figured out what was causing the bind?

No I have not quite figured out where it's binding at. I'm going to replace the steering gear box in hopes that is what's causing the issue. The box is leaking quite a bit so it needs replaced anyway. I'll post an update once I get it replaced.

rowleyk · September 11, 2014

Hello, I am having a similar issue with my 2008 GMC 3500 dually. hard steering when not moving and when going slow hard and makes a whine noise. Just had the pump replaced with factory unit and still same problem?? Don't want issues as I pull 39ft 5th wheel camper in the mountains....I have looked up and found there is a NTHSA bulletin on this but no repair fix. NHTSA Reference #10044941

GMCustomerService · September 12, 2014

Hello rowleyk,

I'm very sorry to hear about the power steering issues you've encountered with your GMC. Have you considered going to the dealership to have your concerns reviewed further? I'd gladly contact them on your behalf. Feel free to send me a private message if I can be of any assistance. I look forward to hearing from you.

Sincerely,

Eddie A.

GM Customer Care