2014 silverado paint issue

22_AT4 · November 18, 2014

I made this post last Saturday 11/15

http://www.gm-trucks.com/forums/topic/166497-paint-chip-on-door-after-car-wash/?do=findComment&comment=1528873

Very upsetting.

DVTran · February 16, 2015

My 4 month old truck is showing signs of paint flaking off too. I am very dissapointed because this is my first new Chev/GM product ever. My 3 previous new vehicles were Dodge's. And I thought their paint jobs were cheap.

pm26 · February 17, 2015

Paint flaking is usually caused by bad surface preparation before painting of the vehicle. This causes poor paint adhesion and thermal cycling does the rest a few months later.

20L8TSierra24 · February 19, 2015

I have a few chips because my Terra Grapplers like to hold rocks and fling them. Other than that, nothing's peeling (knock on wood)

Jay Donnelly · April 6, 2015

2014 silverado tungsten metallic, 14,000 miles and just noticed paint peeling on the bed right behind the drivers side rear door.I will call the dealer tomorrow and hope I don't get the run around, If the paint is bad in one spot I believe the whole truck should be repainted, They didn't paint this truck and just mess up on a spot the size of a 50 cent piece, 7 April.............I spoke with dealer who wants to paint the whole truck but GM is only allowing a spot repair, Called Chevrolet and after 20 minutes on the phone pleading my case the answer is the same, They will only repair the spot that is flaking. The GM test is to put a 2 inch piece of masking tape all the way around the bottom and pull it off to see if any more paint comes off "masking tape" pitiful. The chevrolet rep says she is going to call the dealer so I am waiting to hear back from them. Will update.....

pm26 · April 6, 2015

No its on the smooth part. The textured part is good it's the area above that. Gm also told me I could only use paint warranty once. So am I hooped if more flaked later? I will try and post pictures tomorrow. And let you guys know what the dealer has to say.

Who at GM told you this? Unless the 3 year/36k miles warranty specifically states that, they are full of it. The only "defects" that carry one time repair action under warranty to my knowledge are bad adjustments from the factory (e.g. wheel balance, bad wheel alignment). Also wearable items such as wiper blades, brake pads, brake rotors, and engine belts are typically replaced only once if the failure occurs very early, like in the first 5k miles or so. Tires are warranted separately by the tire manufacturer, so the rules are a bit different on them.

anthonyltz · April 6, 2015

Gm the head office will only pay to have your truck painted once. If it defects after that you now have to convince the dealer to cover it. Out of there own pocket

bdsilverado · April 7, 2015

2014 silverado tungsten metallic, 14,000 miles and just noticed paint peeling on the bed right behind the drivers side rear door.I will call the dealer tomorrow and hope I don't get the run around, If the paint is bad in one spot I believe the whole truck should be repainted, They didn't paint this truck and just mess up on a spot the size of a 50 cent piece,

Just went outside and looked at my truck and it has 2 nice size spots as well. This is sad...

pm26 · April 7, 2015

Gm the head office will only pay to have your truck painted once. If it defects after that you now have to convince the dealer to cover it. Out of there own pocket

If they paint the truck and they do a lousy job and it starts flaking again within the 3 year/36k miles warranty, they are obligated to correct it under the terms of the basic warranty.

pm26 · April 7, 2015

Just went outside and looked at my truck and it has 2 nice size spots as well. This is sad...

It would not be so sad if your truck sticker price was $4,000 instead of $ 40,000.

Jay Donnelly · April 16, 2015

Just went outside and looked at my truck and it has 2 nice size spots as well. This is sad...

Update, Chevy scheduled my truck for repair for this past Monday, Before I dropped it off I hit it with my pressure washer and knocked all the paint off that would come off. Now they will be repairing all the way around the bottom area instead of just that one spot. I think the rest of it will be ok , If a pressure washer wont take it off it should be good. I have at least saved myself 4 or 5 more trips to the dealer for all those other spots I knocked off that would have come off on their own over time.If you are under warranty you should get as much paint to come off as you can before you bring it in. Chevys "spot fix" is pathetic.They KNOW more paint will come off.

Retired Bob · April 16, 2015

Now that's a good idea - pressure washing the loose paint off before taking the truck in for repainting. But GM has had paint issues for many years (probably so has Dodge and Ford?). I have one neighbor with a white 2005 Denali SUV and it has LOTS of large paint peeling spots - roof area, doors, hood, etc.. I have another neighbor with a 2005 Suburban SUV that has paint problems. Rather like the truck vibration issues - this issue goes way back ( at least to year 2000 when Chevy did a lemon law buy-back on a Silverado). Yet the same problems still exist today with no true cause, or real fix given, by GM.

robbyhjake13 · April 28, 2015

I also have a 2014 Silverado Double Cab and at 2900 miles noticed paint at bottom side of driver door flaking off after washing..Took it to dealer now i'm waiting for regional rep to look at it...I read other post about this on this website and my truck vin has z and was built early 2014..I will post regional rep's answer after they look at it..Thanks for all the good info on this website...

Dave Allen · May 4, 2015

Looks like you can add me to the paint flaking club as well. I just noticed mine today its got me totally bummed 40,000 dollar truck and now the paints falling off it you got to be kidding me. First thing I did was get online and check GM TRUCKS to see if others are having similar problems,and yup they are. Now the question is what should I do. Anybody having problems with there paint as well?

I am having the same issues with my 2014 Silverado, The truck is currently in the body shop for the 3rd time

ewstuart · October 24, 2015

I too recently noticed the paint flaking off my 2014 Silverado. 21k on the odometer, not sure why I didnt see this earlier... but now I wonder if GM will do the right thing.