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New Phone LG G5 No Audio On Mylink

Redbaron1988

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Redbaron1988 Enthusiast

Redbaron1988

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I have a 2015 Silverado LT with Mylink/Nav/Touch Screen. Just got the new LG G5 with Android Marshmallo 6.0.1 and Bluetooth audio will not work... I can pair the phone and even get the Pandora app to connect... just does not play audio. Also,whole phone is connected, any sounds coming through phone make the screen on truck go back to phone connected screen. So if I am listening to XM and I touch screen on phone or get a notification, the XM will change over to phone media with no sound. Anyone have this phone yet that can tell if theirs does the same or works? I pulled through service at the dealer and they had not seen this issue before.

Redbaron1988 Enthusiast

Redbaron1988

Posted
  • Author
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Thanks for the reply... I guess it's a waiting game at this point until more people raise the issue... Really frustrating as I listen to Pandora daily.

boss88 New Member

boss88

Posted
Posted

Hey Redbaron,

 

Got it to work....erase all bluetooth paired devices including G5. Repair G5 with pickup.......worked for me :) Good luck!

boss88 New Member

boss88

Posted
Posted

Well, it worked fine until i turn truck off, now it's no audio again. G5 works with my 2016 BMW.....? Bummer:(

Redbaron1988 Enthusiast

Redbaron1988

Posted
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I tried again today and was able to get audio for a few minutes on the media setting. As soon as I switched to the Pandora app, audio was gone again. I can unpaid the phone and repair and get audio for each trip but that is just a bandaid.

  • 2 weeks later...
Redbaron1988 Enthusiast

Redbaron1988

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I went to Verizon the other day and had them pair another G5 with my truck. It was working on the audio setting but it did not work with Pandora either. I also had them pair a Galaxy S7 edge because it has the same 6.0.1 version of Android and it worked flawlessly. They offered to replace my G5 under warranty but I declined for now since theirs did not work properly either.

99SSCamaro Enthusiast

99SSCamaro

Posted
Posted

I have the same problem. 2015 Sierra with LG G5. I can put it on "Media" and open pandora on my phone and it works just fine. But if I open pandora on the intellilink, it opens in accessory mode on my phone (normal), and the screen shows it's playing. Everything works as normal, only no audio. My G4 worked fine. I've tried everything I can think of ...no luck.

Redbaron1988 Enthusiast

Redbaron1988

Posted
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99SSCamaro, sorry to hear you have the same issue. At this point, I think it is a waiting game until enough people report a problem and a software patch is sent out by cell carrier, LG, or GM.

  • 2 months later...
ct_corey Enthusiast

ct_corey

Posted
Posted

ive had issues with connecting my note 5 through the usb port to get my cell phone screen to mirror on to the truck screen. its never worked. I do have the smaller screen tho.

fbachman Senior Enthusiast

fbachman

Posted
Posted

I have a blackberry priv (Android MM, 6.0.1) and it is working fine with the Sierra over BT.

 

As indicated above, sounds like an OS patch for the LG is warranted to me. Have you perused an LG forum and looked around there if others are barking/reporting about similiar Bluetooth challenges with this device? (My bet is they are)

 

I am sure an android update will fix this. BT can be squirrelly to say the least.

 

I do feel your pain. That would drive me insane.

  • 2 months later...
jetlife Enthusiast

jetlife

Posted
Posted

Try clearing the bluetooth cache on your phone. I was having issues with my G5 as well with it connecting to the truck but no audio. Clearing the bt cache on my phone fixed it. This will need done periodically. Temporary solution but the bluetooth works flawlessly after.

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