Stabilitrack issues

Wesleyc · September 12, 2016

Ok I have a 2014 Silverado 1500 Z71 and have done a lot of searching and found that a lot of people are having the same issue but all the post I've found I can't seem to find anybody that has found a solution. Randomly like every couple weeks I'll slow down to turn and when I try to turn service stabilitrack comes on and you can't turn the wheel. It just pops back and literally takes the wheel out you hand. I brought it to my Chevy dealership and they pretty much said they couldn't replicate it even though a salesman was standing there when I pulled in and watched me try to fight this until the truck finally just died. I'm bringing it to a GMC dealership today cause they actually sound like they want to help me. This is really aggravating seeing how it's just out of the warranty and now this is happening and I'm not seeing anybody that can solve the problem. So I'm hoping maybe y'all will have some recommendations in what to do. Thanks in advance

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silveradosid · September 13, 2016

cant wait to hear how they solve this

Wesleyc · September 13, 2016

cant wait to hear how they solve this

yea me too

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cmitchell86 · September 19, 2016

Ok I have a 2014 Silverado 1500 Z71 and have done a lot of searching and found that a lot of people are having the same issue but all the post I've found I can't seem to find anybody that has found a solution. Randomly like every couple weeks I'll slow down to turn and when I try to turn service stabilitrack comes on and you can't turn the wheel. It just pops back and literally takes the wheel out you hand. I brought it to my Chevy dealership and they pretty much said they couldn't replicate it even though a salesman was standing there when I pulled in and watched me try to fight this until the truck finally just died. I'm bringing it to a GMC dealership today cause they actually sound like they want to help me. This is really aggravating seeing how it's just out of the warranty and now this is happening and I'm not seeing anybody that can solve the problem. So I'm hoping maybe y'all will have some recommendations in what to do. Thanks in advance

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i had the same problem. The stealership had my truck 3 weeks and were working with Detroit on the issue. The problem seemed to have been fixed by replacing both battery cables (which get grounded somewhere else) and replacing the entire fuse box!! I had the truck for about 3 weeks after i got it back and it didnt act up once. I HIGHLY recommend anyone with this issue report it on safecar.gov after my truck shut off on the highway with my son in the truck. I fired off emails and phones calls to the NHTSA and actually spoke with one of the investigators.... but like i said HIGHLY RECOMMEND filing a complaint on safecar.gov in regards to this issue....it will save lives...potentially yours.

Wesleyc · September 19, 2016

i had the same problem. The stealership had my truck 3 weeks and were working with Detroit on the issue. The problem seemed to have been fixed by replacing both battery cables (which get grounded somewhere else) and replacing the entire fuse box!! I had the truck for about 3 weeks after i got it back and it didnt act up once. I HIGHLY recommend anyone with this issue report it on safecar.gov after my truck shut off on the highway with my son in the truck. I fired off emails and phones calls to the NHTSA and actually spoke with one of the investigators.... but like i said HIGHLY RECOMMEND filing a complaint on safecar.gov in regards to this issue....it will save lives...potentially yours.

The great part is since they won't take any recommendations from me from the research I've done they can't find it so tell me to bring it back if it does it again.

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Txjose · September 19, 2016

Mine is doing the same thing right now and going to the dealership on Wednesday for the 2nd time.

Hopefully they fix this

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cmitchell86 · September 19, 2016

Mine is doing the same thing right now and going to the dealership on Wednesday for the 2nd time.

Hopefully they fix this

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The great part is since they won't take any recommendations from me from the research I've done they can't find it so tell me to bring it back if it does it again.

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They were able to duplicate it for my instance. I know for me it is caused when there is a big drop in voltage. Make sure they have the the AC full blast and the radio on. Basically have them pull a bunch a energy and take it for a decent drive. Make sure to push the issue with them and with the executive office...it will get you places.

Txjose · September 19, 2016

They were able to duplicate it for my instance. I know for me it is caused when there is a big drop in voltage. Make sure they have the the AC full blast and the radio on. Basically have them pull a bunch a energy and take it for a decent drive. Make sure to push the issue with them and with the executive office...it will get you places.

I have been in DMs with GM Customer Care and they seem to be on the ball with my case just the dealership scheduling has been a nightmare.

Been almost 3 weeks trying to get it in and get a loaner. :/

I can pretty much replicate it on demand soni should be ok their..... Its scarry as hell when it locks at an intersection and you almost smash into a 2017 C7 Z06 with paper plates....... NOT FUN!!!

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cmitchell86 · September 19, 2016

I have been in DMs with GM Customer Care and they seem to be on the ball with my case just the dealership scheduling has been a nightmare.

Been almost 3 weeks trying to get it in and get a loaner. :/

I can pretty much replicate it on demand soni should be ok their..... Its scarry as hell when it locks at an intersection and you almost smash into a 2017 C7 Z06 with paper plates....... NOT FUN!!!

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Ohh trust me... i understand how scary it is...even when it was "fixed" the i still didnt feel safe in it so i got rid of it. Customer service is terrible.... Contact the executive office.... you will get scheduled and a loaner with in days. 1-855-880-1500...make sure you file a complaint with safecar.gov also!! Keep me updated once you speak with them.

Wesleyc · September 19, 2016

Ohh trust me... i understand how scary it is...even when it was "fixed" the i still didnt feel safe in it so i got rid of it. Customer service is terrible.... Contact the executive office.... you will get scheduled and a loaner with in days. 1-855-880-1500...make sure you file a complaint with safecar.gov also!! Keep me updated once you speak with them.

Mines not under warranty anymore so that doesn't help. They just tell me to bring it home and come back if it does it again. I called GM for days and they gave me 2,000 towards a new truck but I can't afford one right now.

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cmitchell86 · September 19, 2016

Mines not under warranty anymore so that doesn't help. They just tell me to bring it home and come back if it does it again. I called GM for days and they gave me 2,000 towards a new truck but I can't afford one right now.

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Their work is warrantied for 12 months/12,000 miles......

Txjose · September 19, 2016

Mines not under warranty anymore so that doesn't help. They just tell me to bring it home and come back if it does it again. I called GM for days and they gave me 2,000 towards a new truck but I can't afford one right now.

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If they offer me the same towards a GMC Sierra ill take it.... Don't really feel confident in the truck anymore.

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Wesleyc · September 19, 2016

If they offer me the same towards a GMC Sierra ill take it.... Don't really feel confident in the truck anymore.

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mine is for any new GM vehicle. I really don't want it cause I love my truck and never mind the fact that I can't afford a new one right now.

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Txjose · September 19, 2016

mine is for any new GM vehicle. I really don't want it cause I love my truck and never mind the fact that I can't afford a new one right now.

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I would love mine to be 100% since i already have a lot of money invested in it, heck juat the exhaust system is 3K lol

Last time it was in the dealership they replaced a negative battery cable and called it good.... And it was.... For about a month. Now it's acting even worse, amd no AC cause my compressor took dump as well. Having more issues with my 2014 @ 70Kmiles then my 2005 colorado at 220K and my 1981 toyota 4x4.

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