Radio volume too low

[Reed Hodges]

I have a 2018 3500hd w/t. It has the bigger screen for radio and backup camera. I have chevy my link. It has 5,000 miles on it. About 2 weeks ago the radio doesn't get any louder after the 40 on the volume adjustment. It had a very loud radio before this, but now it continually gets louder until 40 and then stays the same volume the rest of the way to 63 and even seems to get quieter when cut all the way up. I have checked teen driver mode and it is turned off. I have also turned off auto-volume. Any help is appreciated, I can barely hear anything via bluetooth or usb and is lower than I would like on radio settings. I have searched and searched the internet and this must not be a problem for many. 

[Boardmember]

Reed, if you’re like me - just past middle age, married - the old “I can’t hear squat” is just a unfortunate truth when listening to music.   Conversely can be a blessing in other ways....

 

That wasnt really helpful, I know.  Sorry. 

[Tahoe02]

New truck. Take it to the Dealer and have them fix it. It may need a new radio.

[Hotrod99]

My 2018 Silverado doing the exact same thing my buddy at dealerships said the radio needs to be flashed or reprogrammed that should be first step then go from there

[Rush2252]

New here but ran across this thread while trying to figure out the problem on my 2018 2500HD. I had  the exact same issues. Stopped to fuel up and noticed the volume wouldn’t increase and actually got quite past 40.

 

Racked my brain and realized the volume controls while using Apple car play and navigation via iPhone were independent of the radio volume, meaning when the navigation voice is playing the volume knob will adjust independent of the radio. 

 

So so I plugged my phone back in hit a destination waited on the voice to come up and adjusted the volume and voila! Radio is functioning as should. I think this is probably a software issue, resetting the radio didn’t help nor did disconnecting the battery. Hopefully this helps the next person having the issue. 

[Rush2252]

Keep in mind the turn by turn voice had to be talking in order to adjust the volume, so it’s a little tricky but it definitely fixed the issue. Maybe someone from GM can chime in and explain why

[Russelyle692]

On 9/13/2018 at 8:30 PM, Rush2252 said:

New here but ran across this thread while trying to figure out the problem on my 2018 2500HD. I had  the exact same issues. Stopped to fuel up and noticed the volume wouldn’t increase and actually got quite past 40.

 

Racked my brain and realized the volume controls while using Apple car play and navigation via iPhone were independent of the radio volume, meaning when the navigation voice is playing the volume knob will adjust independent of the radio. 

 

So so I plugged my phone back in hit a destination waited on the voice to come up and adjusted the volume and voila! Radio is functioning as should. I think this is probably a software issue, resetting the radio didn’t help nor did disconnecting the battery. Hopefully this helps the next person having the issue. 

2016 gmc 3500 HD This worked for me as well thanks

Edited August 19, 2019 by Russelyle692

[Russelyle692]

6 minutes ago, Russelyle692 said:

This worked for me as well thanks

 

[tonydif123]

This worked for me as well. Thank you Rush2252. I was using Waze with Apple Car Play in a 2018 Camaro

On 9/13/2018 at 8:30 PM, Rush2252 said:

New here but ran across this thread while trying to figure out the problem on my 2018 2500HD. I had  the exact same issues. Stopped to fuel up and noticed the volume wouldn’t increase and actually got quite past 40.

 

Racked my brain and realized the volume controls while using Apple car play and navigation via iPhone were independent of the radio volume, meaning when the navigation voice is playing the volume knob will adjust independent of the radio. 

 

So so I plugged my phone back in hit a destination waited on the voice to come up and adjusted the volume and voila! Radio is functioning as should. I think this is probably a software issue, resetting the radio didn’t help nor did disconnecting the battery. Hopefully this helps the next person having the issue. 

 

[Ernesto67]

I’m at the dealer now for my 2017 Silverado doing exactly the same thing. 

Stay tuned

[Kristi1971]

I have a 2017 Chevrolet Camaro. Out of the blue, my volume level won’t go past 40. I’ve tried EVERYTHING to get it to work. Unplugging paired devices, removing paired devices, disabling  teen driver mode, calling Chevy Customer Service, calling onstar, software updates, restore system settings, etc etc. I’m just past the 36000 bumper to bumper warranty so they want to charge me over $100 at the dealership to fix it and I don’t want to pay that. PLEASS HELP! This has been going on for over 2 weeks now... no resolution. Thank you so much  

[Myk07]

On 9/13/2018 at 7:30 PM, Rush2252 said:

New here but ran across this thread while trying to figure out the problem on my 2018 2500HD. I had  the exact same issues. Stopped to fuel up and noticed the volume wouldn’t increase and actually got quite past 40.

 

Racked my brain and realized the volume controls while using Apple car play and navigation via iPhone were independent of the radio volume, meaning when the navigation voice is playing the volume knob will adjust independent of the radio. 

 

So so I plugged my phone back in hit a destination waited on the voice to come up and adjusted the volume and voila! Radio is functioning as should. I think this is probably a software issue, resetting the radio didn’t help nor did disconnecting the battery. Hopefully this helps the next person having the issue. 

 

[Myk07]

Thanks Rush2252 tried what u suggested and it worked on my radio. I have a 2018 Camaro 

[Nicnco]

Thanks! Worked on my 2018 Arcadia.

[Spadoodle]

2018 Camaro. Had this exact same problem. Rush2252's solution fixed it. It also fixed my USB vs Radio volume issue. What a weird way to fix this.