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Posted (edited)

The radio buttons on my dash went out right after my electrical warranty ended. Ive checked the fuses, and from videos ive watched when the radio is removed from the dash there are only 2 wiring harnesses connected to it, one for the radio/touchscreen and one for the ac buttons. Touch screen still works, buttons on steering wheel still work, its only the radio buttons on the dash that stopped. When they stopped, it weird. I got in the truck to run some errands and they weren't working, thought okay maybe a fuse ill fix it later. A couple hours later I was leaving again to go to oreillys and when I turned the truck on they were lit up and working again. Stayed working for 2 days, went out again and never came back on. Ill try and take some pictures when I leave work tonight to show how they don't come on. Any ideas? Could it be a relay even though the whole radio is part of one wiring harness?

1534583610166681770336308766353.jpg

Edited by Tx_operator87
Added photo
Posted

since you cannot buy the controls separately i took one apart to see what is inside there is a ribbon cable that goes to the controls you could disassemble yours and see if the cable has come loose or plug it back in and try wiggling the cable to see if it comes back on

Posted
3 hours ago, silveradosid said:

since you cannot buy the controls separately i took one apart to see what is inside there is a ribbon cable that goes to the controls you could disassemble yours and see if the cable has come loose or plug it back in and try wiggling the cable to see if it comes back on

Thanks for your response. How difficult and how long did it take to disassemble it? I've watched videos on how to get the plastic trim off, but my biggest worry is messing up the plastic, probably the biggest reason I haven't taken the radio out yet

Posted

All you need is a butter knife to get trim off start at any corner and just pry it out gently once you have a corner loose you can pull it off with your hands there are 4 screws that hold the display in and I think 10 torx screws on the back 

Posted
2 hours ago, silveradosid said:

All you need is a butter knife to get trim off start at any corner and just pry it out gently once you have a corner loose you can pull it off with your hands there are 4 screws that hold the display in and I think 10 torx screws on the back 

Alright, I'll try it on my days off. Really hoping that this is the issue, I've been controlling it on the steering wheel for a while now, but it would be nice to just reach over and use the buttons. Thanks for the advice, I'll let you know how it goes

  • 4 months later...
  • 1 month later...
Posted
Any update on this issue?
Nah man I haven't even looked at it yet, just got used to using the steering wheel controls, has yours done the same thing? I'm on nights right now so I might try it tomorrow night at work since I'll be out there replacing my AC condenser

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Posted

Update: pulled the Radio out and took apart the backside. The ribbon cable seemed to be in good shape, didn't look like anything was burnt up on the motherboards. Disconnected the cables and put them back on to no avail. Read on a forum for Tahoe's that some people were having an issue with the DVD screens not working and reversed the ribbon cable and that fixed it for them. Unfortunately I didn't read about that until it was all back together, will try that tomorrow and if that doesn't work I'll try just buying a new ribbon cable and see what that does

 

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  • 6 months later...
  • 2 years later...
Posted

We have a 2016 Chevy Silverado 1500. The radio screen swaps between screens by itself intermittently. Then the buttons on the dash on not the screen quit working and the steering wheel wont work.    Replaced the audio unit and now the Bluetooth is not working nor the buttons on the dash. Fuses are good! Any recommendations? 

  • 5 months later...
Posted

any update? Mine is just like the original posters description, but my lights still work on my buttons??

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