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Thin paint again.


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Posted

Hey all, first post, been in the dealer world for many many years. Last truck I purchased new was 2008 sierra. Picked up a 2020 Silverado RST 6.2l in black.   Wanted opinions on this topic, I searched and found some may have been through this before. 

 

Paint on hood is thin above left headlamp. 

Front side fairings are a different shade of black.

and thin paint on all doors under neath the door handles.   very hard to get pics. 

 

Under the door handles it looks like dust but its the shade of the body panel primer coming through. 

 

Any thoughts on how to proceed ? 
 

 

 

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Posted

The little chin strap plastic pieces are a different shade of black on mine too. That’s normal given it being a different material. On fleet/ special order colors, GM doesn’t even paint them for that reason.

Posted

Yea youre right, I should do that, didnt think to contact the dealer.    while I am in the dealer world doesnt mean the cater to employees either. I cant do the warranty work on my vehicles. Hell I have to beg to open an RO. Pretty sad that I had to contact GM customer care and theyre strong arming the dealer to even acknowledge theres a problem.

Posted
On 4/28/2020 at 5:59 PM, RandomOkie said:

Yea youre right, I should do that, didnt think to contact the dealer.    while I am in the dealer world doesnt mean the cater to employees either. I cant do the warranty work on my vehicles. Hell I have to beg to open an RO. Pretty sad that I had to contact GM customer care and theyre strong arming the dealer to even acknowledge theres a problem.

Sounds like maybe you should have purchased from a different dealer. Sorta scary that your employer won't even try to help an employee with an issue. Would definitely hate to see how they treat their regular customers. 

 

I had a different issue with my paint and had to fight with GM Customer Care, but they eventually made it right.

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