2021 1500 AT4 - Wireless Charging Issue

[Mister A]

I just received a 2021 1500 AT4 and it will not charge my Pixel 5 Android phone. It will detect the phone and start to charge for 5-10 seconds and then stop. I think I got it to charge for a short while once but had to pick it up and never got it to do it again. 

 

Has anyone had similar issues? Unfortunately I do not have another wireless charging capable phone to test.

[KA0S]

15 minutes ago, Mister A said:

I just received a 2021 1500 AT4 and it will not charge my Pixel 5 Android phone. It will detect the phone and start to charge for 5-10 seconds and then stop. I think I got it to charge for a short while once but had to pick it up and never got it to do it again. 

 

Has anyone had similar issues? Unfortunately I do not have another wireless charging capable phone to test.

I have the same issue with my 2019 and iPhone 12 Pro Max. I never had an issue before, and now it won’t charge. I’ve tried with my daughter’s iPhone 12 as well, and no luck.