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bluetooth voice not working

kdskidoo
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kdskidoo Enthusiast

kdskidoo

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I have am interesting situation on my 2021 3500.  we recently purchased an iphone 13 and have paired it to the truck's infotainment system.  when we receive a call all is well.  the voice comes through the truck speakers.  but when we make a call we can here the phone ringing but when the person picks up we cannot here them but  they can here us.  in a few seconds the call gets disconnected.  what are we doing wrong?

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