Third horn in ten months

[sailor]

2020 Chevrolet 1500 Silverado, 28k miles purchased last November and my horn has gone out again.  This will be the third horn to be replaced.  I'm not in a city and really don't use my horn that much except sometimes when I want to confirm I've locked the doors and hit the remote lock button twice.  To clarify, its the low note that goes out, so what is left is a horn that isn't even worthy of coming from a Yugo. 

[GMCustomerService]

On 8/26/2022 at 10:17 AM, sailor said:

2020 Chevrolet 1500 Silverado, 28k miles purchased last November and my horn has gone out again.  This will be the third horn to be replaced.  I'm not in a city and really don't use my horn that much except sometimes when I want to confirm I've locked the doors and hit the remote lock button twice.  To clarify, its the low note that goes out, so what is left is a horn that isn't even worthy of coming from a Yugo. 

This is certainly not what we like to hear, sailor.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2020 Chevrolet 1500 Silverado. To do so, please send an email to [email protected] with ATTN: sailor/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
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