Navigation problem

[jawsmon]

I have selected 'voice prompts' on the setting screen but navigation refuses to comply. This worked corrected when I first got the truck but all of a sudden it stopped. I have looked for a reset or 'return to factory setting' but haven't found anything. I'm wondering if it is time to talk to the dealer about it.

 

[GMCustomerService]

On 11/14/2022 at 3:22 PM, jawsmon said:

I have selected 'voice prompts' on the setting screen but navigation refuses to comply. This worked corrected when I first got the truck but all of a sudden it stopped. I have looked for a reset or 'return to factory setting' but haven't found anything. I'm wondering if it is time to talk to the dealer about it.

 

This is certainly not what we like to hear, jawsmon.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2020 GMC Sierra 1500 Denali. To do so, please send an email to [email protected] with ATTN: jawsmon/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
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