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2024 Chevy 2500 HD camera not working

Jercole
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Jercole New Member

Jercole

Posted
Posted (edited)

Any known fix without taking truck to the service department? My camera system isn’t working at all. Not in reverse or when I press the camera app on the Home Screen. Is there a reset or some kind of setting?

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waltman Enthusiast

waltman

Posted
Posted
1 hour ago, newdude said:

Take it to the dealer.

Absolutely! Anything you do may deny you warranty.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 5/26/2023 at 3:14 PM, Jercole said:

Any known fix without taking truck to the service department? My camera system isn’t working at all. Not in reverse or when I press the camera app on the Home Screen. Is there a reset or some kind of setting?

This is certainly not what we like to hear, Jercole.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2024 Chevrolet Silverado 2500. To do so, please send an email to [email protected] with ATTN: Jercole/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
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  • 1 month later...
Jim-GA Enthusiast

Jim-GA

Posted
Posted

GM Customer Service-

Is it possible to get the side cameras on my 2022 Silverado 2500HD calibrated so that they line up with the front and rear cameras? When parking along a curb, the edge of the driveway, or beside a painted line, the line or edge that I see in the side cameras is about a foot closer to the truck than the same line or edge seen in the cameras that face forward and rearward. This makes the cameras pretty low utility.  See photos below.

 

My local dealer says he tried and could not improve it.  Is there a super-tech place that knows more of the details of how these things work?

 

Thanks!

 

IMG_0426.jpeg

IMG_0500.jpeg

  • 2 weeks later...
Tfkkolar New Member

Tfkkolar

Posted
Posted

2024 2500HD LT. At night all my cameras are useless. I have to step on the brake to get enough light to see in the camera. Daytime is perfect. Its almost like there is no added light for night time use. My 2021 worked great in the dark. Also can not get the jack knife or trailer length indicator connect. Keeps saying drive forward to calibrate but never connects. Trailer presure sensors installed and work great. Advice?

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