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Intellibeam issue

Djmech26
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Djmech26 Enthusiast

Djmech26

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Posted

So I’ve seen several posts about this but none that really identified the fix. And a quick disclaimer, I’ve read the manual and understand how the intellibeam is supposed to work. 
 

Basically what is happening, while driving with intellibeam activated and displayed in the dash (green light with A in the middle) it will just randomly turn off and the green dash light disappears. Hitting the button at the end of the stalk to turn it back on does nothing. If I wait a little bit, it will either turn back on, on its own, or if I hit the button it may turn back on. This is occurring in a 2019 Sierra 1500 SLT. 

  • 2 weeks later...
GMCustomerService Senior Enthusiast

GMCustomerService

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Posted
On 11/23/2023 at 10:54 AM, Djmech26 said:

So I’ve seen several posts about this but none that really identified the fix. And a quick disclaimer, I’ve read the manual and understand how the intellibeam is supposed to work. 
 

Basically what is happening, while driving with intellibeam activated and displayed in the dash (green light with A in the middle) it will just randomly turn off and the green dash light disappears. Hitting the button at the end of the stalk to turn it back on does nothing. If I wait a little bit, it will either turn back on, on its own, or if I hit the button it may turn back on. This is occurring in a 2019 Sierra 1500 SLT. 

This is certainly not what we like to hear, Djmech26.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2019 GMC Sierra's intellibeam. To do so, please send an email to [email protected] with ATTN: Djmech26/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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