2016 Infotainment Flickering

[Sierra2016ATX]

Hello,

I’ve searched the forums to try and see if anyone else had this issue or was able to resolve it. The infotainment center and radio on my 2016 Sierra has a flickering problem. Sometimes it will be on and sometimes it will completely cut out, both the media screen and the radio. I unplugged and plugged back in the blue electrical connection behind the glove box, but that didn’t seem to help at all. Does anyone have any suggestions?

 

Thank you! 

[GMCustomerService]

On 1/17/2025 at 3:05 PM, Sierra2016ATX said:

Hello,

I’ve searched the forums to try and see if anyone else had this issue or was able to resolve it. The infotainment center and radio on my 2016 Sierra has a flickering problem. Sometimes it will be on and sometimes it will completely cut out, both the media screen and the radio. I unplugged and plugged back in the blue electrical connection behind the glove box, but that didn’t seem to help at all. Does anyone have any suggestions?

 

Thank you! 

We are sorry to hear that you have been experiencing this flickering concern with your infotainment center in your 2016 Sierra. Our team would like to take this opportunity to learn more about this matter and provide our assistance to you. To get started, please send us an email to [email protected]. Be sure to include your Username and Forum name in the subject line with further details. Our team will watch for your email. 

[Cartership]

I'm having same issue with my 2016 1500 Silverado high country. Will randomly start changing channels on its own. Has a strange clicking noise as well. I'd seen somewhere someone talking about a bad or loose ground connection. But, I can't find it anywhere. Would love to hear if any response you got from GM or if anyone else has any thoughts on it. Thanks!

[JimCost2014]

On 1/17/2025 at 12:05 PM, Sierra2016ATX said:

Hello,

I’ve searched the forums to try and see if anyone else had this issue or was able to resolve it. The infotainment center and radio on my 2016 Sierra has a flickering problem. Sometimes it will be on and sometimes it will completely cut out, both the media screen and the radio. I unplugged and plugged back in the blue electrical connection behind the glove box, but that didn’t seem to help at all. Does anyone have any suggestions?

 

Thank you! 

 

On 1/29/2025 at 7:55 PM, Cartership said:

I'm having same issue with my 2016 1500 Silverado high country. Will randomly start changing channels on its own. Has a strange clicking noise as well. I'd seen somewhere someone talking about a bad or loose ground connection. But, I can't find it anywhere. Would love to hear if any response you got from GM or if anyone else has any thoughts on it. Thanks!

Give the screen a really thourough cleaning, get rid of all the fingerprints and dirt buildup. The buildup on the screen tricks it into thinking you are touching it, once clean pretty good chance it will work as designed. I just started using the hard keys to naviagte around the unit so I don't have the same problem as before cleaning.